Report: Mobile Innovations Are Now The Centerpiece Of QSRs’ Digital Strategies

Order To Eat Tracker® - October 2021

When Blaze Pizza’s digital orders grew 150 percent year over year in just one week during the pandemic, the fast casual chain knew it had to overhaul its mobile experience or lose customers. In the Order To Eat Tracker, a PYMNTS and Paytronix collaboration, Blaze’s Vincent Szwajkowski details how innovations such as app-only menu items and mobile-oriented rewards helped the chain meet patrons’ new needs.

Inside the October Tracker
  • An interview with Vincent Szwajkowski, brand and growth leader of fast casual pizzeria Blaze Pizza, on the chain’s digital transformation
  • Recent headlines from the order to eat space, including how more than half of all digital restaurant orders are being placed via mobile app
  • An in-depth analysis of how improved mobile apps and loyalty programs are key to helping restaurants mitigate high labor costs, streamline their networks, boost sales and keep consumers safe

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