Order To Eat Tracker® - December 2020

The monthly Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, offers coverage of the most recent news and trends in the restaurant ordering ecosystem.

Inside the December Tracker
  • An interview with Steph So, head of digital experience at burger chain Shake Shack, on how QSRs can turn to digital tools and advanced technologies such as AI and machine learning to enhance the customer experience
  • The latest order to eat developments, including fast food chain KFC’s new digital-first next-gen restaurant concept and how restaurants are turning to digital innovations to stem dine-in sales losses
  • A Deep Dive examining how digital ordering innovations and robust loyalty programs can separate top-performing QSRs from the rest of the pack

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