Key Bank: Banks Must Master Real-Time Payments To Satisfy Digital-First Consumers

Real-Time Payments Tracker® - December 2021

Highly connected consumers are all about speed and efficiency, and increasingly drawn to the value of instant payments. In the Real-Time Payments Tracker, a PYMNTS and The Clearing House collaboration, Key Bank’s Richard Booth makes the case for why FIs must give consumers immediate access to funds and more control over the payment experience.

Inside the December Tracker
  • An interview with Richard Booth, senior product manager of real-time payments and core payable check products for KeyBank Enterprise Payments, on how FIs have had to pivot to satisfy consumer demand for real-time payments and what the future holds for the technology
  • The latest headlines from the real-time payments space, including why real-time payments stand to gain increased consumer adoption in the coming years and how up to half of B2B payments worldwide will be made in real time by 2025
  • An in-depth analysis of how consumers are driving the adoption of real-time payments, the factors that are boosting the method’s popularity and what FIs must do to meet consumers’ demands for the technology

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