Data Helps Jewelers Align Subscription Offers With Consumer Spending Behaviors

Subscription Commerce Tracker® - August 2022

In the latest “Subscription Commerce Tracker®,” a collaboration with Vindicia, Allison Vigil at subscription jewelry rental service Rocksbox tells PYMNTS how the company combined customer data and flexible payment options to help keep subscriptions active at a time when inflation is giving many customers second thoughts.

Inside the August Tracker
  • An interview with Allison Vigil, president of Rocksbox, about how her company keeps subscribers enrolled by providing the products they want
  • The latest headlines from the subscription commerce space, including Amazon’s decision to make canceling Prime subscriptions easier for European customers and the FTC’s efforts to reimburse customers charged for “free trials”
  • An in-depth look at the issues consumers raise about subscriptions, why they may view a subscription as unneeded and what this means for subscription providers

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