The Treasurer's Guide To AR Payment Optimization

Seamless Bill Pay Is The New Customer Loyalty Tool Paying bills is bad enough, but to force customers to also muddle through outdated manual payment solutions is a surefire way to erode loyalty. In the Treasurer’s Guide To AR Payment Optimization, a PYMNTS and CheckAlt collaboration, Patelco Credit Union’s Aju Asar explains how seamless, fully digital bill pay keeps customers coming back for more.
Inside The August Guide
  • An interview with Aju Asar, vice president of enterprise data services and analytics for Patelco Credit Union, on why offering seamless bill payment solutions is key to engaging and retaining lasting customer loyalty for FIs
  • The latest payment optimization developments, including that 75 percent of the 25 billion invoices sent annually still need to be processed manually and why it took 58 days on average for companies to pay their suppliers in Q1 2021
  • A Deep Dive analyzing why it is essential for FIs to keep online bill payment fully digital to support the changing payment needs of both businesses and consumers

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