2024global Digital Shopping Index news and trends

Interviews & Exclusives
Report: 1 in 5 US Consumers Now Shop In-Store the Same Way They Shop Online

February 20, 2024
Click-and-Mortar™ experiences — where consumers use convenient digital features alongside in-store shopping — are changing retail in the United States. Consumers are beginning to adopt these habits and favor merchants that support seamless transitions between digital and in-store experiences. Despite U.S. merchants’ penchant for offering a large variety of features, some merchants have not yet […]