Saying post-purchase engagement via text messaging is crucial to customer retention, AfterShip and Attentive have announced a technology partnership that will help online merchants provide their customers with shipment tracking and notifications that are personalized and automated. The technology partnership integrates AfterShip’s post-purchase and tracking...
To gain and retain customers, small- to medium-sized businesses (SMBs) in the eCommerce field must get the goods to their customers when promised. That requires shipping the goods out quickly, managing the costs, monitoring the carriers’ performance and being resilient. “Keeping an eye on the...
Today in retail, Wasoko targets supply chain inefficiencies, and Amazon is gaining on Walmart in the health and personal care segment. Plus, Nike preps an earnings report while facing inflation, and Kohl’s gets multiple bids in potential buyout discussions, including from Hudson’s Bay parent HBC...
If you manage an eCommerce business, do you know if your shipments are on time? Do you know if your shipments are delivered at all? Andrew Chan, chief marketing officer and co-founder of AfterShip, once asked those questions at a conference, and found that no...
February 20, 2024
Online commerce customer experience platform AfterShip has enabled Apple Wallet Order Tracking to allow users to receive delivery updates in real time through Apple Wallet. The new feature is now available to AfterShip’s merchant customers, AfterShip said in a Tuesday (Feb. 20) news release. AfterShip tracks over 1 billion shipments each year, according to the release. […]
August 29, 2022
Saying post-purchase engagement via text messaging is crucial to customer retention, AfterShip and Attentive have announced a technology partnership that will help online merchants provide their customers with shipment tracking...
