Aggregators news and trends

On-Demand Delivery Aggregators Expand Their Alcohol Businesses
Aggregators // July 09, 2024

As delivery aggregators look to become go-to destinations for a wider range of on-demand needs, key players are expanding their alcoholic beverage options. Take, for instance, DoorDash. Earlier this month, the company announced the launch of alcoholic beverage delivery in Maryland, following changes to the...

Aggregators Expand SNAP EBT Acceptance to Woo Paycheck-to-Paycheck Shoppers
Retail // July 02, 2024

As aggregators compete to win the spending of financially struggling consumers, more players in the space are expanding their acceptance of Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payments. Target-owned same-day delivery aggregator Shipt, for instance, recently said it has begun accepting these...

Consumers Engage Digitally With Restaurants 34% More Than Grocers
Consumer Insights // June 26, 2024

As consumers turn to digital platforms to meet their food needs, their eCommerce adoption of restaurants is greater than for grocery. By the Numbers The 2024 edition of PYMNTS Intelligence’s “How the World Does Digital” examined the digital behavior of 67,000 consumers across 11 countries...

DoorDash and Deliveroo Acquisition Talks Ended on Valuation Disagreement
Aggregators // June 25, 2024

A potential combination of meal delivery companies Doordash and Deliveroo was reportedly discussed but rejected in May. Doordash approached Deliveroo about acquiring that company at that time, but talks between the two firms ended when they couldn’t agree on a valuation, Reuters reported Tuesday (June 25). There are...

Interviews & Exclusives
Uber Delivery Expands Non-Restaurant Business With Launch of Courier Pickup

December 05, 2023
Uber’s delivery business is expanding beyond restaurants to include courier service from merchants not partnered with the company — a move that comes as aggregators race to capture consumers’ loyalty outside of mealtimes. The company announced Tuesday (Dec. 5) the launch of its “Store Pickup” feature, through which consumers can send couriers to collect items […]

Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit CEO

November 27, 2023
As restaurants become increasingly digital, the industry is facing the same challenges that some of the world’s largest businesses faced when they first became reliant on technology. One key challenge...

Digital and Delivery Shape Up as Grocery’s Newest Battlegrounds

November 06, 2023
The digital shift is forging new battlegrounds for the grocery segment. For the platforms and the giants of retail — Amazon and Walmart among them, along with DoorDash — the...

Grubhub Wants to Be Room Service for Hotels Without Restaurants

October 11, 2023
To reach new customers and drive sales, Grubhub is looking to hotels that do not offer dining options as a key opportunity. In an interview with PYMNTS, Adam Herbert, senior...

Quick Reads
DoorDash and Deliveroo Acquisition Talks Ended on Valuation Disagreement

June 25, 2024
A potential combination of meal delivery companies Doordash and Deliveroo was reportedly discussed but rejected in May. Doordash approached Deliveroo about acquiring that company at that time, but talks between the two firms ended when they couldn’t agree on a valuation, Reuters reported Tuesday (June 25). There are no talks going on now, according to the report. The […]

DoorDash Expands Alcohol Delivery and Retail Media Offerings

June 11, 2024
DoorDash is introducing retail media solutions as it expands its alcohol delivery service. The company is expanding its alcohol delivery partnerships with several retailers, including select Food Lion, Giant Food...

Grab Teams With OpenAI to Integrate AI in Ride-Hailing, Delivery Business

May 30, 2024
Ride-hailing and delivery company Grab partnered with artificial intelligence firm OpenAI to upgrade its app and integrate AI across its business Grab, which operates in eight Southeast Asian countries, plans...

Amazon Expands Into Online Ordering With Grubhub

May 30, 2024
Amazon announced an expanded partnership with Grubhub to enhance the restaurant delivery experience for its customers. The collaboration allows Amazon customers in the United States to order from hundreds of...