Ai Adoption news and trends

ChatGPT Leads Consumer AI Use as OpenAI Pushes New Paid Tiers
artificial intelligence // January 29, 2026

If you’ve been watching the NFL playoffs or scrolling social media lately, you’ve probably noticed a surge in ads for consumer artificial intelligence (AI) tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Anthropic Says Most Gen AI Use Still Involves Human Oversight
Artificial Intelligence // January 22, 2026

Predictions about generative artificial intelligence (AI) often focus on extremes, from mass job displacement to sweeping productivity gains. New usage-level data from Anthropic offers a more measured picture of what is happening inside real workflows today. Get the Full Story Complete the form to unlock...

Enterprises Rapidly Adopt Agentic AI After Months of Caution
artificial intelligence // January 22, 2026

In 2025, agentic artificial intelligence (AI) was more a shiny big idea than a cold hard reality. Companies talked breathlessly everywhere about the potential of the rapidly evolving technology. But nearly all were skeptical or cautious, content to absorb news and ideas about the latest...

House Passes Bills Requiring SBA to Help Small Businesses Adopt AI
artificial intelligence // January 21, 2026

The House of Representatives passed two bills Tuesday (Jan. 20) that would require the Small Business Administration (SBA) to help small businesses adopt artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Interviews & Exclusives
37 Percent of Power Users Make AI Their Primary Finance Tool

February 12, 2026
The novelty phase of conversational artificial intelligence has officially ended, giving way to a more formidable market phase: structural reliance. While nearly half of U.S. consumers have now interfaced with AI assistants, the real story isn’t the influx of new users — it’s the stickiness among the incumbents. Get the Full Story Complete the form […]

ChatGPT Leads Consumer AI Use as OpenAI Pushes New Paid Tiers

January 29, 2026
If you’ve been watching the NFL playoffs or scrolling social media lately, you’ve probably noticed a surge in ads for consumer artificial intelligence (AI) tools. Get the Full Story Complete...

Enterprises Rapidly Adopt Agentic AI After Months of Caution

January 22, 2026
In 2025, agentic artificial intelligence (AI) was more a shiny big idea than a cold hard reality. Companies talked breathlessly everywhere about the potential of the rapidly evolving technology. But...

Power Users Show Businesses How Agentic AI Goes Mainstream

January 21, 2026
The technical progress in artificial intelligence (AI) is real. The consumer readiness, particularly for autonomous and agentic solutions, is far less uniform. Get the Full Story Complete the form to...

Quick Reads
House Passes Bills Requiring SBA to Help Small Businesses Adopt AI

January 21, 2026
The House of Representatives passed two bills Tuesday (Jan. 20) that would require the Small Business Administration (SBA) to help small businesses adopt artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily […]

OpenAI Pushes for Greater Worldwide AI Use in Education and Health

January 21, 2026
OpenAI is reportedly working to expand the reach of its products in countries without widespread artificial intelligence (AI) access. Get the Full Story Complete the form to unlock this article...

OpenAI Found 75% of Workers Say AI Has Improved Their Output

December 08, 2025
A new OpenAI report found a majority of surveyed workers seeing positive results from artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy...

IBM Weaves Anthropic’s Claude Into Software Project

October 07, 2025
IBM has launched a partnership with artificial intelligence (AI) startup Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...