Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create a blueprint that can be used by companies in other industries. This collaboration brings together T-Mobile’s customer relationship experience and...
New York City Mayor Eric Adams and Chief Technology Officer Matthew Fraser announced Monday (Oct. 16) the release of the city’s new Artificial Intelligence (AI) Action Plan. This comprehensive initiative is the first for a major U.S. city. It will help protect against the potential...
Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats. The feature has not been officially announced, but details of the AI chatbot were discovered within the code of the Eats app, Bloomberg News reported Monday (Aug. 28). Uber did not...
Shopify will launch an artificial intelligence (AI)-powered chatbot assistant called Sidekick. The eCommerce company’s tool, which is “coming soon,” will be designed to help merchants with any queries relating to their stores, such as sales and order trends, Shopify CEO Tobi Lütke said in a video shared...
September 19, 2024
Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. The company has also added more features to the AI assistant, which is powered by OpenAI, Klarna said in a Thursday (Sept. 19) press release. “For decades, the tech industry assumed that the online shopping experience was […]
September 18, 2024
Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create a blueprint that can be...
October 16, 2023
New York City Mayor Eric Adams and Chief Technology Officer Matthew Fraser announced Monday (Oct. 16) the release of the city’s new Artificial Intelligence (AI) Action Plan. This comprehensive initiative...
August 28, 2023
Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats. The feature has not been officially announced, but details of the AI chatbot were...
