Airline news and trends

US Senators Press For Cash Airline Refunds; Michigan To Provide Season Ticket Refunds
Coronavirus // April 17, 2020

The coronavirus pandemic is upsetting normal life the world over, and plenty of consumers want refunds on things they paid for but aren’t able to use. Here’s a roundup of some coronavirus-related refunds that companies and universities are offering. Airline Tickets U.S. Senators Edward J. Markey (D-MA),...

Breach Exposes Personal Data Of 1.2M SpiceJet Passengers In India
Security & Fraud // January 30, 2020

A breach of India’s SpiceJet, one of the country’s biggest independent airlines, exposed the data of more than a million passengers, per a report on Thursday (Jan. 30), citing a security researcher. The cyberattack exposed records that included passengers’ names, contact information and birthdates, the...

Delta Customers May Be Able To Pay Lyft With Miles Soon
Partnerships / Acquisitions // January 08, 2020

Delta Airlines has said that it’s looking into letting customers pay for Lyft rides by using airline miles, the latest move in a partnership between the two companies, according to a report Tuesday (Jan. 7) by CNBC. The partnership was launched in 2017, and it...

Russian Airline’s Blockchain System Sells $1M In Tickets In July
Blockchain // August 01, 2019

Russia’s S7 Airlines revealed that its blockchain platform, developed in partnership with Alfa-Bank, sold $1 million in tickets in July. “Thanks to this new technology, now it’s easier for our agents to work directly with the airline, which allowed us to expand our own S7...

Interviews & Exclusives
Global Travel Rebound Calls for Fully Integrated, Fraud-Proof Payment Solutions

May 23, 2023
The international travel bounce-back continues, flying in the face of sky-high airfares and hotel costs, and making a strong case for travel merchants to up their performance when it comes to streamlining local requirements, managing foreign exchange (FX), and providing consumers with payment methods of choice, no matter what region they’re paying in, or where […]

AirHelp’s Out To Smooth The Turbulence In Airline Reimbursements

July 31, 2017
Two hundred and thirty four million passengers — and that’s on the U.S. airlines alone. The summer’s a long and hot one for airlines and passengers alike, especially when delays...

Quick Reads
Breach Exposes Personal Data Of 1.2M SpiceJet Passengers In India

January 30, 2020
A breach of India’s SpiceJet, one of the country’s biggest independent airlines, exposed the data of more than a million passengers, per a report on Thursday (Jan. 30), citing a security researcher. The cyberattack exposed records that included passengers’ names, contact information and birthdates, the researcher told the news outlet. Some of the affected customers […]

Delta Customers May Be Able To Pay Lyft With Miles Soon

January 08, 2020
Delta Airlines has said that it’s looking into letting customers pay for Lyft rides by using airline miles, the latest move in a partnership between the two companies, according to...

Russian Airline’s Blockchain System Sells $1M In Tickets In July

August 01, 2019
Russia’s S7 Airlines revealed that its blockchain platform, developed in partnership with Alfa-Bank, sold $1 million in tickets in July. “Thanks to this new technology, now it’s easier for our...

British Airways Employees Say Call Center Data Not Secure

March 24, 2019
Current and former staff at British Airways, the U.K. airliner, told The Financial Times this weekend that data has been handled insecurely and has been open for potential misuse for...