Airlines often have a tough time with an inconvenient yet necessary aspect of running their businesses — quickly moving passengers between flights. Whether airlines face bad weather, oversell a flight or find additional revenue opportunities at a higher yield, it’s not always easy rebooking passengers....
Two hundred and thirty four million passengers — and that’s on the U.S. airlines alone. The summer’s a long and hot one for airlines and passengers alike, especially when delays and other complications set in. How to get paid for (wasted) time? Many passengers don’t...
July 31, 2017
Two hundred and thirty four million passengers — and that’s on the U.S. airlines alone. The summer’s a long and hot one for airlines and passengers alike, especially when delays and other complications set in. How to get paid for (wasted) time? Many passengers don’t know their rights, says AirHelp CIO Ashley Raiteri in this week's Topic TBD. His company seeks to smooth the claims process and the delivery of the ultimate airline apology — via cash, of course.
September 21, 2018
Delta Air Lines has announced the launch of the first biometric terminal in the United States at Maynard H. Jackson International Terminal (Terminal F) in Atlanta. The airline is collaborating with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA) on the service. Beginning later this year, […]
