July 31, 2017
Two hundred and thirty four million passengers — and that’s on the U.S. airlines alone. The summer’s a long and hot one for airlines and passengers alike, especially when delays and other complications set in. How to get paid for (wasted) time? Many passengers don’t know their rights, says AirHelp CIO Ashley Raiteri in this week's Topic TBD. His company seeks to smooth the claims process and the delivery of the ultimate airline apology — via cash, of course.
