Airlines news and trends

CellPoint Digital Provides Payment Orchestration Services to Dominican Airline Arajet
Partnerships // September 13, 2024

CellPoint Digital will provide payment orchestration services to Arajet, an airline based in the Dominican Republic that serves 23 destinations in 16 countries in the Caribbean and the Americas. This partnership will enable Arajet to centralize its payment processes and support a variety of alternative payment...

Klarna and UATP Partner on Flexible Payment Options for Airlines
Travel Payments // September 10, 2024

Global payment network UATP and buy now, pay later (BNPL) provider Klarna have partnered to allow airlines to offer Klarna’s flexible payment options. With this collaboration, airline customers can select Klarna’s immediate payments; short-term, interest-free BNPL; or longer-term financing for travel products and services, the...

DOT Launches Inquiry Into Rewards Programs of 4 Airlines
Loyalty & Rewards // September 05, 2024

The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from practices that are potentially unfair, deceptive or anticompetitive. Transportation Secretary Pete Buttigieg sent letters to American Airlines, Delta Air Lines, Southwest Airlines and United Airlines ordering them...

Travel Platforms Reroute Strategies to Elevate Customer Engagement
Travel Payments // August 16, 2024

As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Expedia is enhancing its One Key loyalty program with a co-branded credit card and expanding its global...

Interviews & Exclusives
Travel Platforms Reroute Strategies to Elevate Customer Engagement

August 16, 2024
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Expedia is enhancing its One Key loyalty program with a co-branded credit card and expanding its global reach to boost cross-brand engagement. Airbnb is prioritizing unique experiences […]

Families May Travel More Often, but Spend Less Than Couples Without Kids

July 29, 2024
Married couples without children are leading the way in travel spending, data show, and as others pull back their purchasing in the category, these dual-income-no-kids consumers continue to shell out. ...

AI Takes Flight in Airline Pricing

May 17, 2024
As travelers pack their bags for summer getaways, airlines are deploying artificial intelligence (AI) to squeeze every last dollar from their booking systems. Fetcherr, an Israeli startup, is helping carriers navigate the complex...

Orchestration Helps Airlines Turn Payments Costs Into Profits

August 22, 2023
Kristian Gjerding, CEO at CellPoint Digital, told PYMNTS in a recent interview that amid the rise of open banking, faster payments and pay by bank’s continued embrace, there’s one thing that’s...

Quick Reads
CellPoint Digital Provides Payment Orchestration Services to Dominican Airline Arajet

September 13, 2024
CellPoint Digital will provide payment orchestration services to Arajet, an airline based in the Dominican Republic that serves 23 destinations in 16 countries in the Caribbean and the Americas. This partnership will enable Arajet to centralize its payment processes and support a variety of alternative payment methods (APMs) in South America and Mexico, the companies said […]

Klarna and UATP Partner on Flexible Payment Options for Airlines

September 10, 2024
Global payment network UATP and buy now, pay later (BNPL) provider Klarna have partnered to allow airlines to offer Klarna’s flexible payment options. With this collaboration, airline customers can select...

DOT Launches Inquiry Into Rewards Programs of 4 Airlines

September 05, 2024
The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from practices that are potentially unfair,...

Delta Plans Legal Action Amid $500 Million Hit From CrowdStrike Outage

July 31, 2024
Delta Air Lines says a recent, and massive, IT outage will cost it $500 million. That’s according to a report Wednesday (July 31) from Bloomberg News, citing a statement from the airline that...