Airports news and trends

Airports Accelerate Digital Transformation to Enhance Passenger Experiences
Travel Payments // April 18, 2024

In an era marked by rapid technological advancements, the aviation industry continues to adapt, seeking ways to streamline processes and enhance passenger experiences. Recent developments at various international airports underscore this trend, showcasing the evolution of airport technologies toward a more digital and connected future. Dayton...

Capital One Tries to Woo Travelers With Airport Lounges
Travel Payments // September 10, 2023

Capital One is expanding its airport lounge chain in a bid to win cardholding travelers. As Bloomberg News reported Friday (Sept. 8), the lender just opened its newest lounge at Dulles International Airport in Washington D.C., with plans for more lounges in Denver, Las Vegas and New...

OTG Trades iPads for Mobile Ordering at Airport Eateries
ResTech // August 14, 2023

Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders at airports across the country in favor of mobile ordering options, Bloomberg News reported Monday (Aug. 14). The system will...

AeroCloud Raises $12M for Cloud-Native Airport Software
Investments // February 21, 2023

Airport software maker AeroCloud says it plans to expand after raising $12.6 million. The British company announced the Series A funding in a news release Monday (Feb 20), saying it would allow it to scale what it says is the only cloud-native solution in its...

Interviews & Exclusives
Air Travel’s Next Upgrade Is Checking In at the Mall

December 14, 2022
Air travel may have rebounded, but the process of actually catching a flight has not. From parking to check-in to baggage, security and boarding, this friction-filled outdated routine is the stuff of nightmares — and that’s when there aren’t any delays. It’s also why David Sunde founded the The Landline Company, explaining to PYMNTS’ Karen […]

QR Codes Gain Clarity As Travel Retail’s New Conversion Play

March 09, 2021
QR code-based payments have experienced something of a renaissance during the pandemic, as they allow customers and employees to better keep their distance and avoid handling potentially contaminated bills or...

CLEAR: Biometrics, Ballparks And Bridges To A Portable ID

August 20, 2018
How on time a traveler is for a flight seems to be consistently correlated with how long it will take them to go from the airport’s front door to the boarding...

Verifone’s Terminal (Times Two) Reinvention

June 26, 2017
Last week Verifone and airport kiosk and IT specialists SITA announced a deal that will see Verifone payment-enable airport self-service kiosks at every airport terminal in the world. Karen Webster talked to Joe Mach, Verifone’s NA President, who says...

Quick Reads
Banks Boost Visibility, Customer Service With Branches in Airport Terminals

May 03, 2024
Several banks have reportedly expanded their retail footprint into airport terminals. These bank branches in airports offer convenience, comfort and a range of financial services to existing customers, while also serving as a platform for banks to engage with potential new ones, CNBC reported Friday (May 3).  Brands like Fifth Third Bank, Capital One and Wells Fargo have embraced this concept, creating airport […]

Capital One Tries to Woo Travelers With Airport Lounges

September 10, 2023
Capital One is expanding its airport lounge chain in a bid to win cardholding travelers. As Bloomberg News reported Friday (Sept. 8), the lender just opened its newest lounge at Dulles International...

OTG Trades iPads for Mobile Ordering at Airport Eateries

August 14, 2023
Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders at airports across the country...

AeroCloud Raises $12M for Cloud-Native Airport Software

February 21, 2023
Airport software maker AeroCloud says it plans to expand after raising $12.6 million. The British company announced the Series A funding in a news release Monday (Feb 20), saying it...