Alex Chriss news and trends

PayPal to Cut Workforce by 9%
Digital Payments // January 30, 2024

PayPal will eliminate about 2,500 positions, or about 9% of its workforce, this year. The company aims to “right-size” its workforce by cutting jobs and by not filling open roles, PayPal CEO Alex Chriss said Tuesday (Jan. 30) in a letter to staff. Affected staff will...

PayPal Rolls Out One-Click Checkout, Personalized Offers and ‘Smart Receipt’ Features
Retail // January 25, 2024

PayPal is introducing what it terms a “reimagined checkout experience” that will reduce checkout times by as much as 50%. In addition, it’s using artificial intelligence (AI) to craft personalized recommendations to consumers and has also announced cash-back offerings that CEO Alex Chriss said will...

Former PayPal CEO Dan Schulman to Leave Board Dec. 31 
Personnel // December 14, 2023

Former PayPal President and CEO Dan Schulman will leave the company’s board of directors at the end of the year.  Schulman, who has served on the board since 2015 and served as president and CEO from 2015 to 2023, will depart from the board effective Dec. 31, PayPal said...

PayPal’s New CEO: Data, AI, Scale Bring Merchants and Consumers Together in ‘Tight Flywheel’ 
Earnings // November 01, 2023

In his first quarterly earnings conference call as PayPal’s new CEO, Alex Chriss laid out for investors and analysts a number of initiatives aimed at gaining “ubiquity both online and in person.” Those efforts, he detailed on the call, will focus on leveraging what he...

Interviews & Exclusives
PayPal CEO Calls 2024 a ‘Transition Year’ Amid Churn and Slowing Growth

February 07, 2024
Slowing growth. A churning of inactive accounts. A slew of puts and takes dominated PayPal’s earnings Wednesday (Feb. 7), and a number of flat metrics sent investors headed, at least initially, for the exits in after-hours trading. The stock was down 7% Wednesday evening. Revenue rose 9% to $8 billion in the quarter, as calculated […]

PayPal Rolls Out One-Click Checkout, Personalized Offers and ‘Smart Receipt’ Features

January 25, 2024
PayPal is introducing what it terms a “reimagined checkout experience” that will reduce checkout times by as much as 50%. In addition, it’s using artificial intelligence (AI) to craft personalized...

Quick Reads
PayPal to Cut Workforce by 9%

January 30, 2024
PayPal will eliminate about 2,500 positions, or about 9% of its workforce, this year. The company aims to “right-size” its workforce by cutting jobs and by not filling open roles, PayPal CEO Alex Chriss said Tuesday (Jan. 30) in a letter to staff. Affected staff will be notified this week. “While I have been encouraged by […]

Former PayPal CEO Dan Schulman to Leave Board Dec. 31 

December 14, 2023
Former PayPal President and CEO Dan Schulman will leave the company’s board of directors at the end of the year.  Schulman, who has served on the board since 2015 and served as president and...

PayPal Picks Intuit’s Alex Chriss as New CEO

August 14, 2023
PayPal has named longtime Intuit executive Alex Chriss to serve as its new president and CEO. The payments company announced Chriss’ appointment in a Monday (Aug. 14) press release, following a months-long search for a...