If voice is universal, so, too, is money — or, to be more accurate, finance. And a universal duality, perhaps, may be voice-enabled finance, if Fiserv’s vision rings true. For the PYMNTS 2018 Voice Challenge, Fiserv’s own video submission showcased voice-enabled banking that moves beyond...
The memory of a purchase is often short-lived. The frenetic pace of daily life means it’s easy for people to forget about outstanding bills or purchases made days, weeks or months in the past. For the 2018 PYMNTS.com Voice Challenge with Amazon Alexa, Alacriti developed Alexa...
Troy wakes up, checks his calendar while brushing his teeth and pays his bills as he gets dressed. He checks account balances, transfers funds and sets up automatic payments and text notifications — all with his voice, without missing a beat of his morning routine....
No one likes the friction-filled process of returning unwanted goods. Say hello, literally, to Alexa, and a streamlined process of getting what consumers want through a turbocharged customer care experience, via Linc. CEO Fang Cheng tells Karen Webster that giving voice to returns can save...
April 05, 2018
Voice skills: They’re the user interface that everyone’s talking about (and to). Amazon’s Alexa has tens of thousands of them, some more useful than others. Many of these are being built by FinTechs or other players in the financial space who are looking to make transacting and financial management easier and more natural for consumers, […]
March 27, 2018
No one likes the friction-filled process of returning unwanted goods. Say hello, literally, to Alexa, and a streamlined process of getting what consumers want through a turbocharged customer care experience,...
March 26, 2018
Semafone has Three Little Words for customers – and no, they aren’t “I love you,” although the company certainly hopes they’ll inspire that feeling. For the 2018 PYMNTS.com Voice Challenge...
March 23, 2018
The artificial intelligence (AI)-powered virtual assistant has been floating around the payments and commerce ecosystem for a few years. But until fairly recently, the term “assistant” was used too generously....
