Applause news and trends

Applause To Be Acquired By Vista Equity Partners
Partnerships / Acquisitions // August 24, 2017

Investment firm Vista Equity Partners has agreed to acquire digital experience research and testing firm Applause, the two companies announced. Applause will still operate as an independent unit, and executive leadership will remain the same following the deal, which is subject to standard regulatory approvals. Vista currently has...

For Better Or Worse, Customer Service IS The Brand
Retail // July 26, 2017

A good product at a good price: that used to be the recipe for a good brand. But a third ingredient in retail is quickly overshadowing those bastions of success, and that is customer service. Consumers want a seamless shopping experience, and if they don’t...

Innovators: Avoid The Siren Song Of “What’s Hot”
CEO Series // July 05, 2017

How to innovate successfully in payments, where as a rule, complexity reigns? According to Applause CEO Doron Reuveni, among the best approaches is to focus less on “what’s hot” and more on the ever-evolving needs of the consumer.

Applause Crowdtesting Platform Hits 300K Members
Consumer Insights // April 28, 2017

Conducting QA testing for digital experiences is likely tough to pull off with just the people inside one company. As such, today’s companies tend to go to the public to help ensure the product or service is of high caliber, which is known as crowdsourcing...

Interviews & Exclusives
Innovators: Avoid The Siren Song Of “What’s Hot”

July 05, 2017
How to innovate successfully in payments, where as a rule, complexity reigns? According to Applause CEO Doron Reuveni, among the best approaches is to focus less on “what’s hot” and more on the ever-evolving needs of the consumer.

Abra Goes Global, Leverages Crowdtesting

April 06, 2017
For technology startups looking to expand their reach, crowdtesting has become a key resource to ensure operability on the global market. FinTech Abra, for instance, looks to change the way...

Quick Reads
Applause To Be Acquired By Vista Equity Partners

August 24, 2017
Investment firm Vista Equity Partners has agreed to acquire digital experience research and testing firm Applause, the two companies announced. Applause will still operate as an independent unit, and executive leadership will remain the same following the deal, which is subject to standard regulatory approvals. Vista currently has $30 billion in cumulative capital commitments and aims to make […]

Applause Crowdtesting Platform Hits 300K Members

April 28, 2017
Conducting QA testing for digital experiences is likely tough to pull off with just the people inside one company. As such, today’s companies tend to go to the public to...

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile

December 26, 2016
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. We posed...