Financial institutions (FIs) can’t meet the evolving needs of digital-first customers with traditional solutions and infrastructure. That’s why the finance industry must continually modernize the banking experience — and its relatively monolithic core architecture — to adapt to technological, behavioral and market disruptions. With the...
Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there are differences across the CU landscape. To measure CUs’ current and planned innovations, PYMNTS Intelligence...
A key objective among FinTechs is to innovate new products that extend their brand reputation and market reach. For example, FinTechs are expanding their mobile features and capabilities and improving the user experience to retain existing accountholders and attract new customers. Many — but not...
In the current economic environment, Generation Z consumers struggle more than older consumers. Nonetheless, they are a growing demographic that financial service providers — including credit unions (CUs) — need to watch. This generation is made up primarily of digital-first consumers who manage and spend...
July 10, 2024
Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU members increasingly show interest in self-service options and the convenience they provide. Like many digital-first consumers, CU members increasingly expect a seamless user experience across digital and physical channels. As […]
June 14, 2024
Financial institutions (FIs) can’t meet the evolving needs of digital-first customers with traditional solutions and infrastructure. That’s why the finance industry must continually modernize the banking experience — and its...
June 13, 2024
Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there...
June 04, 2024
A key objective among FinTechs is to innovate new products that extend their brand reputation and market reach. For example, FinTechs are expanding their mobile features and capabilities and improving...
May 15, 2019
The Hong Kong Monetary Authority (HKMA) and the Bank of Thailand (BOT) announced on Wednesday (May 15) that they have inked a deal to collaborate to promote financial innovation. According to a press release covered by Finextra, the memorandum of understanding (MoU) was signed on May 12, 2019 between Norman Chan, chief executive of the […]
