Britain’s Financial Ombudsman Service (FOS) has been ordered to prove that the organization has thoroughly investigated customer complaints against banks. FOS handles complaints that customers couldn’t resolve directly with banks and other financial firms. According to Reuters, on average, it upholds about half of all...
Regulators have their eyes on Wells Fargo employee practices — specifically aimed at the bank’s sales culture when it came to pushing products and services on consumers. The San Francisco-based lender is under pressure for the tactics its employees may be using to secure those coveted customers...
March 14, 2018
Britain’s Financial Ombudsman Service (FOS) has been ordered to prove that the organization has thoroughly investigated customer complaints against banks. FOS handles complaints that customers couldn’t resolve directly with banks and other financial firms. According to Reuters, on average, it upholds about half of all complaints. But a recent investigative report on Britain’s Channel 4 […]
December 01, 2015
Regulators have their eyes on Wells Fargo employee practices — specifically aimed at the bank’s sales culture when it came to pushing products and services on consumers. The San Francisco-based lender is...
