Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But new research from PYMNTS Intelligence and Banyan, “How Card Disputes Are an Opportunity to Cultivate Customer Loyalty,” reveals that these...
The financial services industry stands at a crossroads where technology, customer expectations, and market pressures converge to create both challenges and opportunities. As we look toward 2025, industry leaders are unified in their vision: Success will come not just from processing transactions or providing basic...
Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or some level of ambiguity. For example, a cardholder may not recognize the charge amount or merchant. Providing clarity on such...
Call it the $4 billion year-end problem, plaguing consumers and the healthcare industry like clockwork. That’s the amount of money that disappears from flexible spending accounts (FSAs) every year as the “use it or lose it” feature of FSAs kicks in. There’s a rush as...
November 12, 2024
Collaboration will be key for payment industry players to deliver value in marketing, fraud, risk and operations, Banyan Chief Commercial Officer Mike Minelli writes in a new PYMNTS eBook, “The New Value Equation: 11 Financial Services Leaders Share Their Vision for 2025.” Uncertainty surrounds us, but the payments industry is poised to thrive. By […]
November 06, 2024
Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But new research from PYMNTS Intelligence...
November 01, 2024
The financial services industry stands at a crossroads where technology, customer expectations, and market pressures converge to create both challenges and opportunities. As we look toward 2025, industry leaders are...
October 23, 2024
Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or some level of ambiguity. For...
August 26, 2024
Bilt has expanded its loyalty rewards program via a partnership with Walgreens. The collaboration, announced Monday (Aug. 26), includes the introduction of an automatic health savings program, which the companies say is the first time customers can apply any network-branded flexible spending account (FSA) or health savings account (HSA) benefits card to purchases at a […]
June 04, 2024
Bilt joined the Banyan platform to provide additional benefits to its members. “The addition of Banyan item-level data capabilities opens exciting new opportunities for Bilt and its rewards network partners...
May 20, 2024
Walgreens has formed a partnership with Banyan, a platform offering merchants item-level receipt data solutions. By adding Banyan’s item-level data capabilities, the companies said on its blog Monday (May 20), Walgreens will be...
May 02, 2024
Banyan has announced a new partnership with WEX. “As a B2B FinTech whose purpose is to simplify the business of running a business, WEX helps solve operational complexities and streamline...
