Consumers want omnichannel banking access so they can easily switch between in-person branch visits, call center services and mobile apps as needed. They might pop into bank branches near their offices to grab cash, for example, then use mobile apps during their subway rides home...
Social distancing mandates are pushing consumers to embrace digital-first banking services, creating opportunity for fraudsters to bury their scams across multiple channels. In this month’s FI Fraud Decisioning Playbook, Uma Wilson, executive vice president and director of treasury management at UMB Bank, discusses how behavioral...
October 23, 2024
Fear can be a powerful motivator, especially where payments fraud is concerned. While financial institutions have a healthy fear of high-profile fraud vectors like business email compromise and authorized push payments fraud, they may not have developed it around a new source of concern: instant account funding fraud. And with the Consumer Financial Protection Bureau […]
