In the grocery business, to quote that song from “Casablanca,” the fundamental things apply. Ideally: Basket sizes grow bigger, increase in frequency, and are “turned over” more quickly, all in the service of boosting margins in a notoriously thin-margin business. In the age...
The last mile of prescription refills remains a frustrating, friction-filled experience. Pharmacy apps make the act of refilling a breeze. Text prompts offer reminders that prescriptions are ready. At that point, the slick user experience quickly unravels. The quick trip to the pharmacy becomes a...
When Bell and Howell (BH) first examined how it could compete in the automated, self-service delivery kiosk and locker space a few years ago, it was because two things were becoming crystal clear about the market, CEO Larry Blue told Karen Webster for 2019’s first edition of the Monday...
If it ain’t broke — then use IoT to fix it before it breaks. In November’s Intelligence of Things (IoT) Tracker™, Bell and Howell CEO Ramesh Ratan and VP Don Bullock explain why companies are rushing to embrace IoT to fix machines before they break...
January 10, 2022
In the grocery business, to quote that song from “Casablanca,” the fundamental things apply. Ideally: Basket sizes grow bigger, increase in frequency, and are “turned over” more quickly, all in the service of boosting margins in a notoriously thin-margin business. In the age of eCommerce, PYMNTS’ data show that consumers increasingly want to […]
January 07, 2019
When Bell and Howell (BH) first examined how it could compete in the automated, self-service delivery kiosk and locker space a few years ago, it was because two things were becoming crystal clear about...
