Best Western news and trends

Best Western On Delivering A Digital-First Customer Experience In The Hospitality Business
Authentication // February 05, 2021

Hotels are still reeling from the global travel slowdown, but adopting emerging technologies such as contactless identity verification could give travelers the confidence they need to rest easy when booking rooms. In the Digital Identity Tracker, PYMNTS spoke with Graham Perry, managing director for Best...

Today In Payments: PayPal Hits 377 Million Active Accounts In 2020; China’s Internet Population Surges...
News // February 04, 2021

In today’s top news, PayPal recorded 377 million active accounts in 2020, and a new report shows China has almost 1 billion internet users. Plus, Payoneer plans to go public via a SPAC. PayPal Hits 377M Active Accounts In 2020; Q4 PayPal Credit TPV Hits...

Best Western Australasia Sees Voice, Contactless Digital Identity Key To Reviving Hotel Industry
Authentication // February 04, 2021

The pandemic has devastated the hotel and travel industries since its onset last March. The U.S. Department of Transportation reported that the nation’s domestic and international flights fell from 10.2 million in 2019 to 4.8 million in 2020. Hotels also felt the pain from consumers...

How Siri And Alexa Could Be The New Face — Or Voice — Of Hospitality
Voice Activation // October 20, 2017

Millions of American consumers have welcomed Amazon’s Alexa and other voice assistants into their homes. These assistants help with basic tasks and chores — making grocery lists, notifying users when things run out and ordering more; letting them know when the dishes or laundry are done;...

Interviews & Exclusives
Managing Travel Cancellations, Chargebacks a Balance of Empathy and Digital Tech

December 20, 2021
With 44% of the U.S. adult population saying they’ll be making use of airplanes, hotels and attractions in the coming year, and after the thrashing the tourism sector took from the pandemic, travel brands are betting on great experiences to trigger a total travel rebound. Unfortunately, many travel experiences are anything but good. Just ask […]