Banking solutions have become the gold standard for customer experience — whether consumers are opening accounts or withdrawing cash. In the Digital-First Banking Tracker, BOK Financial Corp.’s Thomas Hay discusses deploying innovations like digital onboarding solutions and interactive teller machines (ITMs) to meet customers' banking...
There has been a seismic swing in how the world banks. The question now is what the future of banking will look like. While some customers were comfortable using online or mobile banking channels before the pandemic, others reluctantly joined the digital shift as branches closed...
June 18, 2021
There has been a seismic swing in how the world banks. The question now is what the future of banking will look like. While some customers were comfortable using online or mobile banking channels before the pandemic, others reluctantly joined the digital shift as branches closed and hours were reduced. The share of consumers who opted […]
January 30, 2024
Mastercard has launched an expanded payments partnership with Oklahoma’s BOK Financial. The collaboration, announced Tuesday (Jan. 30), makes Mastercard the exclusive payments network for BOK’s debit and commercial portfolios, and expands the company’s relationship with BOK’s TransFund processing businesses. “Both companies will build an innovative, inclusive, and sustainable future in banking, grounded in the shared values of advancing the communities they […]