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Interviews & Exclusives
Loop CEO Says Returns Experience Now Drives Brand Loyalty

August 01, 2023
It’s nothing new, customers expect a straightforward and no-cost returns process. The option to change their minds about an item or rectify their dissatisfaction without paying extra is considered essential. This expectation has become widespread, making free returns a standard practice in the industry. Consumers seek out retailers that offer this service.  However, the economic […]