Business Tech news and trends

Chatbots Overlooked When SMBs Invest In Tech: Study
B2B Payments // November 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. Research from Capterra published on Tuesday (Nov. 20) found that small businesses are overlooking technologies that their customers want or that may improve...

Restaurants’ Unique Path To Back-Office Tech Adoption
B2B Payments // August 23, 2017

The restaurant industry is a notoriously difficult market to crack, not least of all because of narrow margins, among other factors. With that in mind, you may think restaurants would be slow to adopt new technology, but in today’s market, it’s quite the opposite. Kristi...

Interviews & Exclusives
More Than 1 in 10 Main Street Small Businesses Say No to Digital Innovation

January 06, 2023
Despite macro headwinds, a small percentage of SMBs don’t plan to use tech to improve margins. As detailed in the report “Main Street Health, Q4 2022: SMBs Brace for a Recession,” we found that inflation and the threat of recession are real headwinds to growth and give rise to uncertainty about what comes next.   A full two-thirds […]