Cancellation Process news and trends

Amazon Counters FTC Lawsuit Allegations on Deceptive Practices
Amazon // October 19, 2023

Amazon is asking a Seattle judge to dismiss a lawsuit from the Federal Trade Commission (FTC), saying the case “fails in its entirety.”  The eCommerce giant has vehemently denied allegations made by the FTC regarding deceptive practices related to its Amazon Prime subscription service, Reuters reported Thursday (Oct. 19). Attorneys...

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SiriusXM Sued Over ‘Burdensome’ Cancellation Process by NY AG

December 20, 2023
A new lawsuit accuses SiriusXM of making it too hard for customers to cancel subscriptions. The suit, filed against the satellite radio service Wednesday (Dec. 20) by the New York attorney general, said SiriusXM maintains a “deliberately long and burdensome” cancellation process. According to a news release, the attorney general’s investigation found that the company “forces its subscribers […]

Amazon Counters FTC Lawsuit Allegations on Deceptive Practices

October 19, 2023
Amazon is asking a Seattle judge to dismiss a lawsuit from the Federal Trade Commission (FTC), saying the case “fails in its entirety.”  The eCommerce giant has vehemently denied allegations made by the...