The majority of consumers now seek out both digital and physical channels in their car buying journey, according to CarMax, and this omnichannel adoption continues to grow. The used vehicle retailer shared on a call with analysts Friday (June 21) discussing its first-quarter fiscal 2025...
Consumers — especially younger generations — are conducting more and more purchases digitally, but especially for high-consideration, large-ticket items such as cars, many shoppers are not willing to give up the in-person experience. In an interview with PYMNTS, Rebecca Lindland, senior director of industry data...
German automotive marketplace mobile.de has tapped Mangopay to add embedded payments to its platform. Mangopay, a provider of payment infrastructure for marketplaces and platforms, will launch a payment solution tailored to mobile.de’s users, the companies said in a Wednesday (Feb. 14) press release. “For many...
In all industries, what happens after the sale can be as critical as the initial transactions themselves. That includes the automotive industry, where cancellations and refunds of finance and insurance (F&I) products are part of the course of the normal lifecycle of interactions between consumers...
February 07, 2024
In all industries, what happens after the sale can be as critical as the initial transactions themselves. That includes the automotive industry, where cancellations and refunds of finance and insurance (F&I) products are part of the course of the normal lifecycle of interactions between consumers and companies. The processes are made complex — not just […]
January 30, 2024
Artificial intelligence (AI) is playing a big role in the future of the automotive industry both inside and outside of the car. Although most of the focus up until now...
November 22, 2023
With the recent news that Amazon is partnering with Hyundai, the conventional wisdom might be to say: Amazon sells pretty much everything else across its platform, and as part of its...
December 10, 2024
Amazon is partnering with automotive dealers and brands to bring the Amazon experience to the car-buying process. As of Tuesday (Dec. 10), with this Amazon Autos offering, shoppers in 48 U.S. cities can buy new Hyundai vehicles from local participating dealers on Amazon, the company said in a Tuesday press release. Amazon Autos plans to […]
February 14, 2024
German automotive marketplace mobile.de has tapped Mangopay to add embedded payments to its platform. Mangopay, a provider of payment infrastructure for marketplaces and platforms, will launch a payment solution tailored...
February 02, 2024
Online used car firm Carvana has reportedly turned around its operations and debt over the past 18 months, lifting its stock price from $5 to $55. Company CEO and Chairman...
November 19, 2023
CoPilot has debuted a car buying app powered by an artificial intelligence (AI) assistant. The new offering, which CoPilot said is a market first, lets consumers search for and receive AI-curated,...