Cart Abandonment news and trends

70% of Shoppers Say Payment Options Influence Where They Shop Online
Payment Methods // October 09, 2024

Retailers continue to grapple with shopping cart abandonment. A February report by PYMNTS Intelligence and Adobe reveals insights that could help online merchants boost conversion rates and enhance customer loyalty. The availability of preferred payment methods is a critical factor in consumers’ online shopping decisions....

Only 22% of US Consumers Prefer Payment Options on Brand Websites
eCommerce // June 04, 2024

Cart abandonment — when online shoppers select items with the apparent intention to buy, only to leave those items sitting in digital limbo — happens on every eCommerce website, but PYMNTS Intelligence data reveals that it is especially common on brands’ sites. As we detailed...

Brand Sites Suffer as Consumers Browse but Do Not Buy
eCommerce // April 12, 2024

Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase. But in the world of eCommerce, cart abandonment — where shoppers select items only to walk away before the purchase — can be especially vexing. As...

Skipify and Synchrony Team on Frictionless Checkouts
Faster Payments // March 13, 2024

Checkout-centric FinTech Skipify has launched a partnership with consumer finance company Synchrony. The collaboration, announced Wednesday (March 13), “leverages Skipify’s payment infrastructure to provide simplified and enhanced checkout for Synchrony cardholders, improving the experience for shoppers and delivering higher authorization rates, conversion, and security for Synchrony merchants.” According to...

Interviews & Exclusives
70% of Shoppers Say Payment Options Influence Where They Shop Online

October 09, 2024
Retailers continue to grapple with shopping cart abandonment. A February report by PYMNTS Intelligence and Adobe reveals insights that could help online merchants boost conversion rates and enhance customer loyalty. The availability of preferred payment methods is a critical factor in consumers’ online shopping decisions. According to the report, 70% of consumers consider the availability […]

Brand Sites Suffer as Consumers Browse but Do Not Buy

April 12, 2024
Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase. But in the world of eCommerce, cart abandonment — where shoppers...

Lack of Payments Choice Risks Higher Cart Abandonment on Online Brand Sites

February 29, 2024
Cart abandonment, a key element of increasing online conversion, poses a significant challenge for online marketplaces, retailer and brand sites. This issue is increasingly worrisome as budget-conscious shoppers use carts...

Global Merchants See Sales Boost With Modern Cross-Border Payments Infrastructure

September 29, 2023
The pandemic era ushered in many favorable trends for global eCommerce businesses, but times have changed, says Pranav Sood, EMEA executive GM at payments firm Airwallex, as international merchants grapple...

Quick Reads
Skipify and Synchrony Team on Frictionless Checkouts

March 13, 2024
Checkout-centric FinTech Skipify has launched a partnership with consumer finance company Synchrony. The collaboration, announced Wednesday (March 13), “leverages Skipify’s payment infrastructure to provide simplified and enhanced checkout for Synchrony cardholders, improving the experience for shoppers and delivering higher authorization rates, conversion, and security for Synchrony merchants.” According to a news release, the partnership will see Skipify add Synchrony […]

sticky.io and FlexCharge Partner on eCommerce Payment Decline

October 17, 2023
Subscription management and recurring billing provider sticky.io has partnered with payment decline management firm FlexCharge. This collaboration, announced Tuesday (Oct. 17), aims to address the issue of cart abandonment and lost revenue due...

PayU India Rolls out Tools for Merchants

September 05, 2023
PayU India has introduced new tools to help businesses address various payment challenges. The online payments company’s CommercePro stack, announced Tuesday (Sept. 5), is designed to help merchants deal with issues like cart...

American Express Teams With Skipify on Frictionless Checkout

August 01, 2023
Frictionless commerce firm Skipify has launched a partnership with American Express to streamline checkouts. The collaboration, announced in a Tuesday (Aug. 1) press release, lets American Express (Amex) customers link their cards with participating merchants, eliminating...