Charles Zhu news and trends

Main Street Merchants Find Their 2024 Footing Online
Omnicommerce // December 29, 2023

2023 hasn’t been an easy environment for small and midsized businesses (SMBs). Business bankruptcy rates jumped 30% between September 2022 and September 2023, as macro factors like record-high interest rates and the end of pandemic relief increasingly battered small businesses’ prospects. That’s why it has never been...

Bundling Services With Payments Helps Processors Win With Small Businesses
SMBs // October 30, 2023

The world of payment processing plays a crucial role in the operations of small- to medium-sized businesses (SMBs). That payment processor landscape, particularly for Main Street SMBs, is “saturated but competitive,” Charles Zhu, vice president of product at Enigma, told PYMNTS. When discussing payment processors in the...

Banks Need Data Providers to Grapple With the Changes in KYB Compliance
Bank Regulation // August 15, 2023

Charles Zhu, vice president of product at Enigma, said “know your business” (KYB) mandates can be onerous on financial institutions (FIs) building an in-house compliance process.  But for forward-thinking FIs, the benefits of harnessing data can extend well beyond the confines of satisfying compliance mandates.  ...

Leveraging Data to Close the Small Businesses Targeting Gap
SMBs // May 10, 2023

The small- to medium-sized business (SMB) space offers an outsize opportunity for B2B growth. Despite the attractive white space, financial services, merchant services and vertical Software-as-a-Service (SaaS) organizations often need better, more effective help to reach SMBs efficiently and productively. Today’s ongoing digitization provides an...

Interviews & Exclusives
Main Street Merchants Find Their 2024 Footing Online

December 29, 2023
2023 hasn’t been an easy environment for small and midsized businesses (SMBs). Business bankruptcy rates jumped 30% between September 2022 and September 2023, as macro factors like record-high interest rates and the end of pandemic relief increasingly battered small businesses’ prospects. That’s why it has never been more crucial for Main Street SMBs to identify and act […]

Bundling Services With Payments Helps Processors Win With Small Businesses

October 30, 2023
The world of payment processing plays a crucial role in the operations of small- to medium-sized businesses (SMBs). That payment processor landscape, particularly for Main Street SMBs, is “saturated but...

Banks Need Data Providers to Grapple With the Changes in KYB Compliance

August 15, 2023
Charles Zhu, vice president of product at Enigma, said “know your business” (KYB) mandates can be onerous on financial institutions (FIs) building an in-house compliance process.  But for forward-thinking FIs,...

Leveraging Data to Close the Small Businesses Targeting Gap

May 10, 2023
The small- to medium-sized business (SMB) space offers an outsize opportunity for B2B growth. Despite the attractive white space, financial services, merchant services and vertical Software-as-a-Service (SaaS) organizations often need...