For banks, the chatbot is a tool that’s being retooled, a work in progress. The progress is being hastened by artificial intelligence (AI), where the digital customer assistants are used, and have long been used, to help consumers access a variety of data and transaction...
The Wells Fargo Center sports arena in Philadelphia will have a new name late next year. The bank’s naming rights contract with the arena expires in August 2025, and Wells Fargo will not review it, Bloomberg reported Wednesday (July 24). “Wells Fargo regularly reviews and...
Wells Fargo will reportedly incur greater-than-expected expenses from severances tied to recent job cuts. The price tag for those layoffs could come to between $750 million and just shy of $1 billion for the banking giant’s fourth quarter, CEO Charlie Scharf said Tuesday (Dec. 5) at the Goldman Sachs U.S....
Raising the level of deposit insurance for banks should not go too far. So said Wells Fargo CEO and President Charlie Scharf on Tuesday (May 2) during a panel discussion at the Milken Institute Global Conference. Banks are independent enterprises, are highly regulated and are...
October 11, 2024
Lower inflation and interest rates may give some relief to consumers who need it most, Wells Fargo CEO Charlie Scharf said Friday (Oct. 11). Speaking during the company’s quarterly earnings call, Scharf said the bank has not seen changes in delinquencies or spending that would signal declining consumer health, but it has seen stress among […]
July 24, 2024
The Wells Fargo Center sports arena in Philadelphia will have a new name late next year. The bank’s naming rights contract with the arena expires in August 2025, and Wells...
December 05, 2023
Wells Fargo will reportedly incur greater-than-expected expenses from severances tied to recent job cuts. The price tag for those layoffs could come to between $750 million and just shy of $1 billion for...
May 02, 2023
Raising the level of deposit insurance for banks should not go too far. So said Wells Fargo CEO and President Charlie Scharf on Tuesday (May 2) during a panel discussion...