Chatbots/page/2 news and trends

Target: Streamlined Checkout and GenAI Chatbot Improve in-Store Experience
Retail // August 21, 2024

A streamlined checkout experience and the deployment of generative artificial intelligence-powered handheld devices for employees have improved the in-store experience at Target, the retailer said Wednesday (Aug. 21). Target saw improvement in the in-store checkout experience during the second quarter after streamlining self-checkout and ensuring...

MIT Database and Google’s Assistant Debut as Regulators Eye Apps
Artificial Intelligence // August 16, 2024

From MIT’s artificial intelligence risk database to Google’s enhanced AI assistants, the tech world is abuzz with AI developments promising progress and potential pitfalls. As companies like Anthropic and Google roll out efficiency-boosting features, regulatory bodies from the Federal Communications Commission to the Consumer Financial...

Regulatory Backlash Against Chatbots Comes as Banks Find Value in Their Use
artificial intelligence // August 14, 2024

For banks, the chatbot is a tool that’s being retooled, a work in progress. The progress is being hastened by artificial intelligence (AI), where the digital customer assistants are used, and have long been used, to help consumers access a variety of data and transaction...

Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
artificial intelligence // August 07, 2024

By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious deployment of artificial intelligence (AI) at its flagship Mexican-style fast food chain signals a potential sea change in how America...

Interviews & Exclusives
ChatGPT Finds Its Soul Mate: Meet CriticGPT

June 28, 2024
In Silicon Valley, a new kind of proofreader is hard at work. It doesn’t wield a red pen or squint at comma splices. Instead, this digital detective, born from the same artificial intelligence it’s tasked to police, scans lines of code with inhuman speed, hunting for bugs that even the sharpest human eyes might miss. […]

Amazon and Walmart Use GenAI to Cut Vendor Costs

June 07, 2024
As Amazon and Walmart compete for retail dominance, the two industry giants are implementing generative artificial intelligence across the supply chain to cut costs and boost profits. Amazon shared in...

AMD’s AI Ambitions Take Aim at Intel and Nvidia

June 03, 2024
The artificial intelligence chip race is heating up. In a bid to outpace rivals Nvidia and Intel, AMD unveiled a suite of cutting-edge AI chips at the Computex tech conference...

Anthropic Wants Every Business to Have a Custom AI Assistant

May 31, 2024
Anthropic, the startup behind the artificial intelligence (AI) assistant Claude, is launching a new “tool use” feature that could change how businesses interact with their customers. The new capability enables...

Quick Reads
Programming Proves to Be Profitable Application of GenAI Technology

August 23, 2024
While generative artificial intelligence is not yet making money in some fields, it has reportedly quickly proven its value in powering coding assistants. One AI coding assistant, the Microsoft-owned GitHub Copilot, has drawn nearly 2 million paying subscribers since its launch in 2022 and contributed to a 45% year-over-year increase in GitHub’s revenue, the Financial […]

Target: Streamlined Checkout and GenAI Chatbot Improve in-Store Experience

August 21, 2024
A streamlined checkout experience and the deployment of generative artificial intelligence-powered handheld devices for employees have improved the in-store experience at Target, the retailer said Wednesday (Aug. 21). Target saw...

ThredUp Adds AI Tools to Fashion Resale Platform

August 05, 2024
Online fashion resale platform ThredUp introduced a suite of artificial intelligence-driven shopping tools. The new offerings include an improved search function, an enhanced image search, and the company’s new AI-powered...

OpenAI Debuts Advanced Voice AI for Subscribers

July 30, 2024
Artificial intelligence (AI) company OpenAI has begun rolling out an advanced voice feature for its ChatGPT platform. The feature, which utilizes the company’s GPT-4o model, offers hyper-realistic audio responses, according...