Chilis Grill Bar news and trends

Restaurants Harness Ghost Kitchen Learnings to Boost Omnichannel Performance
Restaurant innovation // August 30, 2023

Restaurant chain Dog Haus has become the latest brand to tap expertise from the ghost kitchen world to give the brand the competitive edge in today’s rapidly evolving restaurant industry. On Monday (Aug. 28), virtual restaurant company Kitchen United announced via LinkedIn that its CEO...

Falling Restaurant Traffic Prompts Renewed Focus on Personalized Rewards
Loyalty & Rewards // February 08, 2023

Major restaurants are personalizing their loyalty rewards in an effort to combat falling traffic. On recent earnings calls, company executives across popular quick-service restaurant (QSR), full-service restaurant (FSR) and fast-casual chains have been speaking to their challenges with traffic amid inflation, with consumers trading down...

Chili’s: Virtual Brand Customers More Open to Price Increases
Earnings // August 24, 2022

As restaurants struggle to manage rising food costs, Brinker International, parent company of Chili’s Grill & Bar, Maggiano’s Little Italy and two virtual brands (It’s Just Wings and Maggiano’s Italian Classics), is finding that it has more leeway to raise menu prices on its delivery-only...

Restaurants Shift Their Tech Focus From Consumer Experience to Operational Efficiency
ResTech // April 18, 2022

For much of 2020 and 2021, restaurants’ efforts to bring digital technology into the in-store experience were centered on improving the experience for consumers. Now, with labor difficulties making it so that restaurants struggle to satisfy even the existing demand, many brands are turning their...