Chipotle news and trends

Chipotle’s Loyalty Gamification Drives Record-Breaking Digital Sales

July 24, 2024
Restaurants Push Promotions as Diners Lose Appetite for High Prices
Retail // June 23, 2024

Consumers are spending less at restaurants as menu prices remain high.  And as Seeking Alpha reported Saturday (June 22), it’s a situation that’s left some eateries embracing creative promotions to entice their customers. The report focuses on three brands: Chipotle, Starbucks and McDonald’s, the last...

Chipotle Says Value Keeps Customers Coming Back Despite Rising Prices
Earnings // April 24, 2024

Higher prices at Chipotle haven’t kept customers from visiting and spending at the fast-casual restaurant. They’re doing so because of value, executives said during the company’s quarterly earnings call. Chipotle saw its comparable restaurant sales increase 7% year over year during the first quarter, the company said...

Receipt Data May Be Key to More Efficient Customer Experiences
Retail // March 19, 2024

Businesses looking to keep consumers coming back by offering the most efficient customer experience may want to look to receipt data, at least if financial institutions and FinTechs have anything to say about it. By the Numbers The 2023 PYMNTS Intelligence study “Meeting the Need...

Chipotle: Rewards Partnerships Drive Visibility, Relevance and Brand Affinity
Loyalty & Rewards // January 15, 2024

As restaurant brands turn to rewards partnerships to reach new audiences, Chipotle is seeing its efforts in the space keep its products top-of-mind for more consumers.   In an interview with PYMNTS, Stephanie Perdue, vice president of brand marketing at the fast-casual brand, explained that the...

Interviews & Exclusives
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary

November 24, 2023
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for instance, became one of the most recent restaurants to try drone delivery last week, kicking off automated delivery with DroneUp, per the restaurant’s Instagram post. […]

Quick Service Restaurants Double-Down on Technology to Gain Customers

November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies.  In the last two years, due to high inflation, restaurants have been...

Restaurants Push Rewards as Digital Growth Stalls

May 26, 2023
After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back, prompting restaurants to step up...

Restaurant Industry Dining out on College Students’ Changing Habits

September 05, 2022
As students return to college campuses this fall, food service businesses are finding that their dining habits are finally beginning to look more like they did before the start of...

Quick Reads
Restaurants Push Promotions as Diners Lose Appetite for High Prices

June 23, 2024
Consumers are spending less at restaurants as menu prices remain high.  And as Seeking Alpha reported Saturday (June 22), it’s a situation that’s left some eateries embracing creative promotions to entice their customers. The report focuses on three brands: Chipotle, Starbucks and McDonald’s, the last of which will launch a monthlong promotion this week offering […]

Chipotle Says Value Keeps Customers Coming Back Despite Rising Prices

April 24, 2024
Higher prices at Chipotle haven’t kept customers from visiting and spending at the fast-casual restaurant. They’re doing so because of value, executives said during the company’s quarterly earnings call. Chipotle saw its...

Chipotle and McDonald’s to Raise Prices in California After Minimum Wage Hike

October 30, 2023
Chipotle Mexican Grill and McDonald’s plan to increase menu prices in California next year. The decision is a response to the state’s forthcoming minimum wage hike for fast-food workers, which will see employees...

Chipotle and Hyphen Team to Test Robot Food Prep

October 03, 2023
Chipotle wants to test whether robots can prepare its burrito bowls and salads. The fast casual chain announced Tuesday (Oct. 3) it had teamed with automated food service platform Hyphen to test a “cobotic” (short...