In the current landscape of fast-food and casual dining, brands like McDonald’s, Chipotle, and Chili’s are adapting to changing consumer preferences with value, innovation and engagement. McDonald’s is focused on providing everyday affordability while enhancing the customer experience, particularly through loyalty programs and menu adaptations...
Chipotle CEO Brian Niccol will take over as CEO of Starbucks Sept. 9, and he has the support of Starbucks founder and Chairman Emeritus Howard Schultz. “I know how excited [Schultz] is,” Starbucks board chair Mellody Hobson said during an interview with CNBC. “When I...
Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped down as CEO and director Tuesday. Niccol will leave Chipotle effective Aug. 31, at which time Chipotle Chief Operating Officer...
As brands tap partnerships to reach consumers in more parts of their day-to-day lives, Chipotle Mexican Grill is once again getting into the makeup game. On Tuesday (July 30), the fast-casual restaurant giant dropped its “burrito-proof lip stain” in partnership with Wonderskin, a brand that...
November 24, 2023
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for instance, became one of the most recent restaurants to try drone delivery last week, kicking off automated delivery with DroneUp, per the restaurant’s Instagram post. […]
November 01, 2023
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies. In the last two years, due to high inflation, restaurants have been...
May 26, 2023
After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back, prompting restaurants to step up...
September 05, 2022
As students return to college campuses this fall, food service businesses are finding that their dining habits are finally beginning to look more like they did before the start of...
November 11, 2024
Chipotle has named Interim CEO Scott Boatwright as CEO and member of the board, effective immediately. Boatwright has served as interim CEO since Aug. 31, when former Chipotle Chairman and CEO Brian Niccol left the company to become CEO of Starbucks. Before that, Boatwright served as Chipotle’s chief operating officer since 2017, the quick-service restaurant (QSR) said in a […]
August 13, 2024
Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped down as CEO and director...
June 23, 2024
Consumers are spending less at restaurants as menu prices remain high. And as Seeking Alpha reported Saturday (June 22), it’s a situation that’s left some eateries embracing creative promotions to...
April 24, 2024
Higher prices at Chipotle haven’t kept customers from visiting and spending at the fast-casual restaurant. They’re doing so because of value, executives said during the company’s quarterly earnings call. Chipotle saw its...
