Click And Mortar news and trends

Walmart EVP: Digital Helps Create ‘Moments of Serendipity’ In-Store for 100 Million Weekly Shoppers
Walmart // November 05, 2024

As consumers’ retail expectations rapidly evolve, Walmart is looking to omnichannel technology to revitalize the brick-and-mortar journey.   Cedric Clark, EVP of store operations at Walmart U.S., spoke with PYMNTS’ Karen Webster on Oct. 31 about how the retailer is leveraging digital tools to keep...

Japanese Fashion Brand GU’s Seamless Shopping Experience Now Open in US
Retail // October 29, 2024

GU, a Japanese fashion brand and sister company to Uniqlo, launched its first U.S. flagship store in New York and its eCommerce platform last month. Company officials focus on digital transformation to create a cohesive shopping experience that integrates online and offline interactions. For GU...

Two-Thirds of Consumers Now Use Some Digital Shopping Features
Retail // October 24, 2024

In an era where online and in-store shopping are becoming intertwined, Click-and-Mortar™ shopping is emerging. This hybrid shopping style reflects a growing consumer preference for integration between digital and physical retail experiences. A PYMNTS Intelligence report, “2024 Global Digital Shopping Index: The Rise of the...

Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping
Retail // October 15, 2024

  In Saudi Arabia, consumers love Click-and-Mortar™ shopping, which mixes the best of online and in-store experiences. More than half of the country’s shoppers prefer either digitally assisted in-store shopping or online order with in-person pickup. Perhaps coming as little surprise, Saudi Arabia’s millennial and...

Interviews & Exclusives
Experiential Retail Stages an In-Store Comeback

December 02, 2024
Experiential retail is making a comeback as brands pivot from traditional sales models to more engaging shopping experiences driven by consumers seeking more meaningful interactions with products and brands. Consider Mastercard, which launched an immersive shopping experience in Fort Langley, British Columbia, that runs through Dec. 15 as part of an initiative to support small […]

Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping

October 15, 2024
  In Saudi Arabia, consumers love Click-and-Mortar™ shopping, which mixes the best of online and in-store experiences. More than half of the country’s shoppers prefer either digitally assisted in-store shopping...

Fabric CEO: ‘Peak Website’ Helps Retailers Win Battle for Post-Purchase Efficiency

September 24, 2024
“This is where the battle’s going to be won,” Mike Micucci, CEO at fabric, told PYMNTS’ Karen Webster. “This” is retail’s ability to meet consumers where they are — whether online,...

Walmart Hopes In-Person Advantage Can Shrink Amazon’s Fashion Lead

September 13, 2024
As Amazon outstrips Walmart in clothing sales, the latter is using its brick-and-mortar expertise in an attempt to close the gap. The big-box retailer announced Friday (Sept. 6) the launch...

Quick Reads
Online Fashion Retailer Revolve Considers Adding More Brick-and-Mortar Stores

August 02, 2024
Online fashion retailer Revolve Group is reportedly looking at opening more brick-and-mortar stores in luxury destinations after opening its first such store in Aspen, Colorado, in June. Revolve is considering opening stores in Hamptons beach towns outside New York; Montecito, California; Manhattan; and Beverly Hills, Bloomberg reported Friday (Aug. 2). The retailer’s opening of its […]

Mexican Payments/Commerce Platform Clip Raises $100 Million

June 18, 2024
Mexico-based digital payments/commerce platform Clip has raised $100 million in new funding. The financing comes from investment funds managed by Morgan Stanley Tactical Value, and from “one of the largest,...

Walmart Debuts Expanded Versions of Neighborhood Market

May 21, 2024
Walmart has introduced an expanded take on its Neighborhood Market stores. The retail giant is in the midst of opening or converting more than 150 stores in the next five years, including...

Shopify and Astound Digital Partner to Improve Digital Commerce

May 15, 2024
Shopify and Astound Digital have partnered to improve retailers’ digital commerce efforts. Through the partnership, the companies aim to offer retailers higher conversion rates and lower costs, as well as better customer...