Client Retention news and trends

PeopleScout Launches Enhanced Supplier Management Program
B2B Payments // August 13, 2018

PeopleScout, a workforce solutions company, announced that it has officially launched its enhanced supplier management program, the PeopleScout Supplier Network. The new network combines a comprehensive evaluation tool with scorecard rankings, and a cost structure review with expanded analytics, to ensure managed service provider (MSP)...

Interviews & Exclusives
User Experience Data Leading Indicator of Customer Attrition

May 04, 2023
PYMNTS asked business leaders for their take on how to plan for the rest of 2023 and what they are telling their teams to focus on. Mike Kress, FIS senior vice president of products, services, B2B and money movement, said businesses need to think like their customers.   So far, 2023 has seen continued momentum […]