Corporations are on individual paths to digitization, with each enterprise at a different stage than the next. For some companies, the struggle to get off paper and manual processes is a challenge. But the rise in B2B eProcurement and eCommerce is helping firms make that...
B2B sellers moving online need to keep the customer happy, but according to a new report by CloudCraze, there’s a disconnect between what customers want and what sellers can provide. The problem, the company’s white paper declared, is a continuing dependence among B2B eCommerce companies...
B2B commerce is set to grow by leaps and bounds. But the tech that enables that growth, particularly in payments, may not be ready for prime time, Ray Grady, CloudCraze executive vice president, tells PYMNTS.
The buy button is coming to B2B; is the ecosystem ready to handle it? Chris Dalton, CEO of CloudCraze, says yes. He explains the factors that have coalesced to make now the time for B2B to take on an aspect commonly associated with B2C —...
February 28, 2017
B2B sellers moving online need to keep the customer happy, but according to a new report by CloudCraze, there’s a disconnect between what customers want and what sellers can provide. The problem, the company’s white paper declared, is a continuing dependence among B2B eCommerce companies on manual tools, such as faxes and sales representatives. A […]
March 13, 2018
CloudCraze, the enterprise eCommerce startup, announced Tuesday (March 13) that it is being acquired by Salesforce, the customer relationship management software company. In a blog post, Ray Grady, president and chief customer officer at CloudCraze, said the company’s B2B commerce platform, which is built on Salesforce’s cloud platform, enables companies to provide personalized experiences for business customers […]