The shift to eCommerce in 2021 gave retailers a treasure trove of data they can use to improve customer experience. Merchants that seize the moment can use the insights that data provides to win new customers and cement the loyalty of existing ones, says Brandon...
As the weather turns colder across most of the U.S., people are reaching into their closets to pull out winter coats — or perhaps preparing to upgrade to a sleek battery-operated heated jacket to fight Jack Frost. But, as with any cutting-edge technology, consumers may...
It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register, on a website or via a pamphlet mailed or emailed after the fact, it’s a question shoppers have come to...
Ask more than 2,500 U.S. consumers what they want from product protection offerings like extended warranties, and you’ll find the psychology of value driving a lot of decisions. The Language of Trust: Decoding Product Protection Purchasing Behaviors, a PYMNTS and Clyde collaboration, found that consumers...
December 10, 2021
As the weather turns colder across most of the U.S., people are reaching into their closets to pull out winter coats — or perhaps preparing to upgrade to a sleek battery-operated heated jacket to fight Jack Frost. But, as with any cutting-edge technology, consumers may be hesitant to lay out hundreds of dollars for a […]
November 14, 2021
It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register, on a website or via...
October 29, 2021
With the rise of eCommerce, frustrating situations like cracked phones, damaged furniture and broken equipment are far too common for consumers, leading them to demand extra coverage to protect their...
October 20, 2021
Consumers all know the frustrating feeling of a broken product that they expected to keep using for months or years to come. Product protection offers a solution to this problem...
March 15, 2023
Cover Genius has purchased the warranty provider Clyde to deepen into midsized eCommerce market share. The InsurTech announced the acquisition Wednesday (March 15), saying it aligned with its growth strategy, which also includes its recent purchase of refund protection company Booking Protect. “Data shows that adding protection within the checkout experience increases purchase conversion rates […]
October 20, 2021
Product protection startup Clyde has raised $41 million, including $25 million in a Series B funding round and $16 million in working capital, led by Headline, with participation from Vulcan,...
