Co Op news and trends

Merchants Say Defeating Checkout Friction Defines Retail’s New Reality
Retail // March 30, 2023

Want more loyal customers? Give them a smooth checkout experience and the payment options and shopping features they desire. It’s not rocket science, but it is a science. It’s also an art, as PYMNTS learned speaking with leading retailers for our recent article series, “Merchant...

DoorDash Expands Grocery Offerings as Supermarkets Tap Robotics
Retail // March 17, 2023

This week in grocery, DoorDash adds merchants, and Co-op taps delivery robotics and retailers automate inventory. DoorDash, the United States’ leading aggregator, has been leveraging grocery to attract more customers. On Tuesday (March 14), the company announced that it is partnering with Seattle food co-op PCC Community...

UK Rapid Grocery Market Booms as Brits Lean Toward At-Home Delivery
Delivery // February 26, 2023

Following deals with Just Eat, Co-op and Sainsbury’s have become the latest U.K. supermarket brands to partner with an aggregator to provide rapid delivery service to clients. This comes on the heels of a steady string of aggregator-supermarket tie-ups that give consumers access to convenient,...

Instacart Says Consumers Don’t Shop Channels, They Shop the Experience
Retail // January 27, 2023

Retailers’ success depends on seamless, intuitive shopping experiences that keep customers engaged. But as a trio of payments executives told PYMNTS in a recent discussion, many retailers aren’t sure they’re up for the challenge. The panel included ACI Worldwide Global Omnichannel Payments Leader Dan Coates,...

Interviews & Exclusives
Retailers Prioritize Payments Choice at Checkout in 2023

January 17, 2023
For merchants, offering a broad range of payment methods must be a 2023 priority. “We’re living through a fairly tumultuous economic climate at the moment,” Paul Fletcher, head of payments at Co-op, told PYMNTS. But beyond the macro pressures, merchants must satisfy one key desire on the part of consumers: They want a broad range of […]

Data and Digital Services Help Credit Unions Keep Competitive Edge

December 16, 2021
No matter where you look, financial service firms had quite a year in 2021. In some cases, that year was a banner year, marked by swelling account balances, soaring debit...

Credit Unions Must Digitalize Products, Services and Support To Re-engage Existing Members

November 09, 2021
Coming out of the pandemic, consumers are looking for a lot of digital-first experiences. When it comes to financial services, many are moving to FinTechs and downloading new apps that...

Going Digital, But Staying Personal, Means Customer Considerations Must Come First

October 08, 2021
If you ask most credit unions to list their biggest competitive advantage that other financial players don’t have, you’d likely hear of their ability to meet members’ needs or to...

Quick Reads
Co-op Teams With Walmart to Expand Online Grocery Offering

July 05, 2024
Great Britain’s Co-op is teaming with Walmart to expand its online grocery offering. The cooperative convenience store network announced Friday (July 5) that it will work with Walmart Commerce Technologies to implement its online fulfillment technology, “Store Assist.” “Growing our share of the quick commerce market is our focus through both our own online shop and with strategic partners,” Co-op Head […]

CO-OP Partners With Yoobi To Give School Supplies To Kids In Need

July 28, 2017
CO-OP Financial Services, in partnership with school supply company Yoobi, recently announced news it is offering credit unions the chance to receive a shipment of backpacks, school supplies and financial...