Communications news and trends

WhatsApp Head Denies Report That Messaging Service Is Considering Ads
Meta // September 15, 2023

The head of WhatApp has denied a media report that the messaging service may introduce ads. “This @FT story is false. We aren’t doing this,” Will Cathcart, head of WhatsApp at Meta, said in a Thursday (Sept. 14) post on X, formerly Twitter. This @FT story is false....

Investors Show Zoom Fatigue as Video Collaboration Software Becomes Embedded Workforce Productivity Tool
Earnings // November 24, 2021

Becoming a household word in just 20 months, Zoom Video Communications emerged as a technological hero of the pandemic’s work-from-home exodus. Lately, however, the Zoom fatigue syndrome seems more pronounced, as the company’s growth slows and competitors close in. While Zoom’s fiscal third quarter saw...

Viasat Simplifies Payments At Mexico OXXO Convenience Stores
Consumer Payments // August 12, 2021

Global communications company Viasat Inc. is offering simplified payment options for customers at 21,000 OXXO convenience stores in Mexico, the company announced Thursday (August 12). Customers can now make cash payments for Viasat internet service at OXXO locations across the country. Viasat, based in Carlsbad,...

Verizon To Purchase Video Conferencing Firm BlueJeans
Partnerships / Acquisitions // April 16, 2020

Verizon has announced it is set to acquire BlueJeans, a video-conferencing company catering to business customers. The move comes as the COVID-19 crisis has changed the way millions of people work. A Verizon spokeswoman would only confirm that the company is paying “less than $500...

Interviews & Exclusives
Telecom Execs See Generative AI as Key to Customer Experience

March 18, 2024
Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating network performance and customer experience. This is reshaping the telecom workforce through controlled workloads and the development of proprietary AI tools for field technicians. However, […]

Quick Reads
WhatsApp Head Denies Report That Messaging Service Is Considering Ads

September 15, 2023
The head of WhatApp has denied a media report that the messaging service may introduce ads. “This @FT story is false. We aren’t doing this,” Will Cathcart, head of WhatsApp at Meta, said in a Thursday (Sept. 14) post on X, formerly Twitter. This @FT story is false. We aren’t doing this. Also it looks like you misspelled […]

Viasat Simplifies Payments At Mexico OXXO Convenience Stores

August 12, 2021
Global communications company Viasat Inc. is offering simplified payment options for customers at 21,000 OXXO convenience stores in Mexico, the company announced Thursday (August 12). Customers can now make cash...

Verizon To Purchase Video Conferencing Firm BlueJeans

April 16, 2020
Verizon has announced it is set to acquire BlueJeans, a video-conferencing company catering to business customers. The move comes as the COVID-19 crisis has changed the way millions of people...

Slack Stock Tumbles On Underwhelming Outlook

March 13, 2020
Unicorn stock Slack Technologies, Inc. plunged as much as 25.5 percent on Friday (March 13), reaching a post-IPO low of $15.90, although it later partly recovered to end the day...