Connected Commerce news and trends

Consumers Engage Digitally With Restaurants 34% More Than Grocers
Consumer Insights // June 26, 2024

As consumers turn to digital platforms to meet their food needs, their eCommerce adoption of restaurants is greater than for grocery. By the Numbers The 2024 edition of PYMNTS Intelligence’s “How the World Does Digital” examined the digital behavior of 67,000 consumers across 11 countries...

Shop Talk: Face Haus COO Says In-Store AI Boosts Service
Retail // June 26, 2024

As artificial intelligence makes its way into more parts of retail, Face Haus, which is making a business on its personalized expertise, is using the technology to enhance that in-person service. Namrata Gupta, the facial bar’s chief operating officer, discussed in an interview with PYMNTS...

Low-Orbit Economy Could Be High Stakes for Global Money Movement
Connected Economy // June 24, 2024

Access to the connected economy is the first step in contributing to it. And with the news last week that Starlink, a subsidiary of Elon Musk’s SpaceX, has launched a new, low-cost WiFi satellite, there’s a growing impact that Low Earth Orbit (LEO) satellites —...

Poshmark is Throwing a Virtual Shopping Party for Gen Z
eCommerce // June 13, 2024

With young shoppers increasingly seeking more social shopping experiences across digital and physical channels, Poshmark is turning to virtual, live events to generate enthusiasm and engagement. The resale marketplace announced Thursday (June 13) the launch of Posh Party LIVE, a real-time virtual event centered on...

Interviews & Exclusives
Shop Talk: Face Haus COO Says In-Store AI Boosts Service

June 26, 2024
As artificial intelligence makes its way into more parts of retail, Face Haus, which is making a business on its personalized expertise, is using the technology to enhance that in-person service. Namrata Gupta, the facial bar’s chief operating officer, discussed in an interview with PYMNTS how the chain’s partnership with Perfect Corp. to offer AI […]

Radar CEO Sees Geolocation Driving Future of Digital-Physical Commerce

June 13, 2024
As technology and the connected economy march onward, the boundary between the digital and physical worlds is becoming increasingly blurred. New opportunities are emerging — with geolocation technology at the...

Ulta: The Future of Beauty Is Click-and-Mortar™

June 05, 2024
As consumers seek more convenient buying options for even the most historically on-site trial-based categories, the beauty industry is transforming to meet shoppers’ increasing Click-and-Mortar™ expectations. Ulta Beauty, for instance,...

Tastemade Says Multitasking Presents a Big Contextual Commerce Opportunity

June 03, 2024
Consumers are increasingly engaging across multiple devices even for formerly passive activities, such as viewing films, creating a commerce opportunity for brands that can provide a frictionless shopping journey. In...

Quick Reads
Lowe’s to Pilot In-Store Mixed-Reality Experience for Kitchen Design

June 03, 2024
Lowe’s is preparing to bring its Apple Vision Pro-powered kitchen design experience to its brick-and-mortar stores. Initially launched in February for the Apple Vision Pro, which is the tech company’s mixed-reality headset, the Lowe’s Style Studio app lets viewers explore kitchen projects and design a kitchen while immersed in a virtual 3D environment, the home improvement retailer […]

Amazon Expands Into Online Ordering With Grubhub

May 30, 2024
Amazon announced an expanded partnership with Grubhub to enhance the restaurant delivery experience for its customers. The collaboration allows Amazon customers in the United States to order from hundreds of...

Home Depot Teams With Instacart to Bolster eCommerce Offerings

May 23, 2024
Home Depot teamed with Instacart to offer customers same-day delivery on home improvement products. The partnership offers delivery in as fast as an hour from nearly 2,000 stores, according to a Thursday (May 23) press...

Levi’s Finds D2C Business Provides Greater Consumer Trend Insights

April 22, 2024
Levi Strauss has found that selling through its own stores gives it greater insights into consumer trends. The company’s D2C channels also allow it to test new products before making them available to...