Consumer Banking news and trends

Santander Appoints PayPal Veteran to Head Digital Consumer Bank
Personnel // December 11, 2024

Banco Santander has appointed PayPal veteran Nitin Prabhu as its global head of Digital Consumer Bank (DCB). In this role as head of one of the bank’s five global businesses, Prabhu will be responsible for the auto and consumer business globally as well as its fully digital bank Openbank,...

Santander Positions New Digital Platform as First Step in US Expansion
Banking // October 21, 2024

Santander’s digital banking platform, Openbank, is now officially live in the United States. According to a Monday (Oct. 21) press release, the launch marks a significant expansion of Santander’s U.S. consumer banking operations beyond the Northeast, enabling the bank to serve customers nationwide. Openbank features...

As Consumer Banking Retreats, Goldman Eyes Deeper Dive Into Corporate Markets
Earnings // October 15, 2024

As is always the case when Wall Street heavy hitters weigh in with earnings, the markets and financial trade publications parse the data and management commentary for insight on investment banking. For Goldman Sachs, the latest earnings report on Tuesday (Oct. 15) offered variations on...

Fig Financial Launches Personal Loan Service in Canada
Loans // July 09, 2024

Toronto-based lender Fig Financial says its personal loan service is now open to all Canadians. “We are providing a true alternative to banks for every Canadian who needs better lending options. And we are doing what the banks won’t: making this experience entirely online,” Francois...

Interviews & Exclusives
CFPB’s Overdraft Rule May Move Banks to Cut Services and a ‘Credit Lifeline’ for Consumers

December 12, 2024
The new (and reportedly final) rule on overdraft fees may have consumer groups — and consumers — cheering. But the Consumer Financial Protection Bureau’s (CFPB) move may have a series of negative ripple effects for those same consumers, as banks consider offsetting the impact of new regulations, which among other things, caps the fees at […]

Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank

September 13, 2023
In the retail banking industry, convenience and trust are two pivotal elements that significantly influence customer satisfaction and the acquisition of new customers. In the report “Credit Union Membership and...

The Bank App Feature 54.1 Percent Of Consumers Agree They Want

January 21, 2020
Though many banks may be betting big on advanced technology to help them in the fight against financial fraud, their customers would feel more secure if they were given more...

Top News in Payments: Citigroup Names New Retail Banking Leader; NY Lawmakers Push For Public...

January 08, 2020
In today’s top news, CitiGroup named David Chubak to head its retail banking division, lawmakers in New York proposed a public eBanking system similar to Venmo and Goldman Sachs created...

Quick Reads
Santander Appoints PayPal Veteran to Head Digital Consumer Bank

December 11, 2024
Banco Santander has appointed PayPal veteran Nitin Prabhu as its global head of Digital Consumer Bank (DCB). In this role as head of one of the bank’s five global businesses, Prabhu will be responsible for the auto and consumer business globally as well as its fully digital bank Openbank, Santander said in a Wednesday (Dec. 11) press release. “DCB is […]

Santander Positions New Digital Platform as First Step in US Expansion

October 21, 2024
Santander’s digital banking platform, Openbank, is now officially live in the United States. According to a Monday (Oct. 21) press release, the launch marks a significant expansion of Santander’s U.S....

Fig Financial Launches Personal Loan Service in Canada

July 09, 2024
Toronto-based lender Fig Financial says its personal loan service is now open to all Canadians. “We are providing a true alternative to banks for every Canadian who needs better lending...

Goldman Plans to Double Down on Loans to Super-Rich Clients

June 13, 2024
Goldman Sachs reportedly wants to double its lending to its most affluent customers. This plan would play out over the next five years for clients with account sizes of more than $10...