Consumer Data/page/3 news and trends

Convenience Stores Are Stepping up Their Personalization to Drive Loyalty
Retail // June 13, 2024

As convenience retailers compete for consumers’ loyalty, major players are leveraging shopper data to personalize their messaging, looking to drive deeper connections. Take, for instance, Casey’s General Stores, the third-largest convenience store chain in the United States. On a call with analysts Wednesday (June 12)...

Data Security Is Top Priority as Payments Enter Zettabyte Era
Data // May 06, 2024

You’ve probably heard it before, but data is undoubtedly the oil of the 21st century. And, just like oil, any data breaches or the equivalent “spills” of consumer information can be damaging to both businesses and their ecosystems. Particularly given the fact that we are...

CFPB Flags Gaming Data Practices, but Younger Consumers Comfortable Sharing Data
Consumer Insights // April 18, 2024

The Consumer Financial Protection Bureau (CFPB) recently issued a report listing regulatory concerns around how gaming and virtual reality companies facilitate transactions and collect sensitive data. As “Banking in Video Games and Virtual Worlds” makes clear, the CFPB sees both industries processing transactions and collecting the...

Revised Q4 GDP Data Hints at Disposable Income Pressures
Economy // March 28, 2024

Three months ago feels like a long time. But the latest — and revised — data on gross domestic product released Thursday (March 28) by the Bureau of Economic Analysis details the fourth quarter and gives some hints as to what may come in the months ahead. The headline...

Interviews & Exclusives
Consumers Want FIs to Deliver Real-Time Financial Data

August 25, 2023
Serena Smith, chief client officer at i2c, told PYMNTS in a recent interview that although digital innovations in banking have come a long way in just a few short years, “There’s still a long way to go.” Much in the way 9/11 forced financial services firms to pivot towards the electronic clearing of checks (through […]

JPMorgan Payments Says Invisible Payments Define Instant Checkout’s Future

March 13, 2023
Instant checkout has been a long time coming. Go back a few decades, and Amazon had a patent in the 1990s on one-click checkout. The patent expired in 2017, and...

Data Privacy Concerns Rising in Tandem With Rapid Uptake of Data Aggregators

December 15, 2021
No surprise: In the great digital shift, many consumers have turned to third-party apps to access their financial data. Yet those consumers are less than ideally aware about how the...

Plaid CTO: Banks, FinTechs Must Turn ‘Transaction Data Mosaic’ Into Cohesive Service Offering

September 02, 2021
The FinTech startup Plaid says that getting a clear picture of a consumer’s transaction data is critical to improving their access to better financial products. By cleaning up and classifying...

Quick Reads
Only 4% of US Households Are Unbanked

November 12, 2024
The percentage of households in the United States that are unbanked declined to a record low in 2023. At 4.2% of U.S. households, or 5.6 million, the percentage of households without a bank or credit union account was the lowest since the Federal Deposit Insurance Corp. (FDIC) launched its biennial National Survey of Unbanked and Underbanked Households […]

Open Lending Names CFO Chuck Jehl as Interim CEO

March 25, 2024
Open Lending appointed its chief financial officer, Chuck Jehl, to the additional roles of chief operating officer and interim CEO after Keith Jezek resigned as CEO and board member. This leadership change is effective...

House OKs TikTok Ban Aimed at Guarding Consumer Data

March 13, 2024
American lawmakers have approved a bill that could ban TikTok in the U.S. The U.S. House of Representatives voted 352-65 Wednesday (March 13) in favor of the legislation, aimed at compelling ByteDance, the Chinese owner...

Americans Get Creative in Stretching Food Budgets Amid Inflation

July 13, 2023
Americans are becoming increasingly creative in their efforts to stretch their budget. Many are also responding to inflation by just going without, Bloomberg reported Thursday (July 13). Sean Connolly, CEO of Conagra...