Consumer Protection/page/3 news and trends

CFPB Rent-A-Center Affiliate Acima Lawsuit Claims Illegal Lending Practices
CFPB // July 28, 2024

The Consumer Financial Protection Bureau (CFPB) has accused rent-to-own company Acima of tricking customers into high-cost financing agreements. The CFPB on Friday (July 26) sued Acima — owned by Upbound, formerly known as Rent-a-Center — alleging that the company disguised many of its credit agreements...

CFPB Finds Junk Fees on the Menu of School Lunch Programs
CFPB // July 25, 2024

Junk fees are taking a toll on lower-income parents trying to pay for school lunches. So says the Consumer Financial Protection Bureau (CFPB), which released a report Thursday (July 25) on the payment processing companies that help school districts process students’ school lunch payments.  “These...

BNPL Firms Ask for 5 More Months to Prepare for CFPB Rules
BNPL // July 17, 2024

The end of the month is speeding toward the buy now, pay later (BNPL) industry — and with it, new rules and regulations regarding consumer disputes and new operational burdens in the drive toward compliance. The Consumer Financial Protection Bureau’s (CFPB) rule classifying BNPL as...

CFPB Finds Failures in Loan Collection and Medical Credit Cards
CFPB // July 02, 2024

The companies collecting Americans’ student loans, auto loans and medical payments have some work to do. That’s according to a report issued Tuesday (July 2) by the Consumer Financial Protection Bureau (CFPB), which found numerous failures in student and auto loan servicing, deceptive and abusive debt collection practices, and...

Interviews & Exclusives
CFPB Says Overdraft Fees Are Junk Fees — But Are They?

January 17, 2024
Labels are popular on Capitol Hill. And this week the labels are flying fast and furiously, aimed at big banks and credit unions. The Consumer Financial Protection Bureau (CFPB) put forth a proposal Wednesday (Jan. 17) that would limit overdraft fees — in many cases, drastically so. In the release detailing the proposal, the CFPB […]

From BNPL to Crypto, Former CFPB Official Says ‘Everything Viewed Suspiciously’

September 16, 2021
Nothing is as certain as death and taxes, they say. And when it comes to payments and credit innovations experiencing explosive growth, particularly buy now, pay later (BNPL) — perhaps...

With Domestic Travel Booming, Hopper Bets Its New Services Will Take Off Too

August 25, 2021
As COVID-19 ebbs and flows and a sustainable re-opening for business and leisure remains shrouded in uncertainty, at least one thing has become clear; people everywhere are itching to pack...

The Latest Retail Upsell: Insurance At The Point Of Sale

December 02, 2019
Every merchant is looking for an edge – a way not only to make more money, but also to hit on fresh methods for building customer loyalty and trust. As...

Quick Reads
CFPB Rent-A-Center Affiliate Acima Lawsuit Claims Illegal Lending Practices

July 28, 2024
The Consumer Financial Protection Bureau (CFPB) has accused rent-to-own company Acima of tricking customers into high-cost financing agreements. The CFPB on Friday (July 26) sued Acima — owned by Upbound, formerly known as Rent-a-Center — alleging that the company disguised many of its credit agreements as leases to get around consumer protection laws. “Due to […]

CFPB Finds Junk Fees on the Menu of School Lunch Programs

July 25, 2024
Junk fees are taking a toll on lower-income parents trying to pay for school lunches. So says the Consumer Financial Protection Bureau (CFPB), which released a report Thursday (July 25)...

CFPB Finds Failures in Loan Collection and Medical Credit Cards

July 02, 2024
The companies collecting Americans’ student loans, auto loans and medical payments have some work to do. That’s according to a report issued Tuesday (July 2) by the Consumer Financial Protection Bureau (CFPB), which found...

CFPB: Lenders Must Stop Hiding Unlawful Terms in Fine Print

June 04, 2024
The Consumer Financial Protection Bureau (CFPB) is warning businesses against hiding “unlawful or unenforceable terms” in contracts’ fine print. “Companies use this fine print tactic to try to trick consumers...