Consumer Sentiments news and trends

Consumers’ Mixed Economic Sentiments Hurt by Inflation, Lifted by Labor
Consumer Insights // July 30, 2024

As consumers look at their economic prospects, they are torn between factors pulling them in different directions, feeling relatively confident about the job market but remaining deeply concerned about rising prices. Confidence Ekes Upward The Conference Board Consumer Confidence Index rose modestly in July, signaling...

Finance Teams Embrace Innovation as FIs Tap AI Assistants to Boost Efficiency
artificial intelligence // September 18, 2023

As the finance industry becomes increasingly digital, financial institutions (FIs) are recognizing the potential of artificial intelligence (AI) assistants to automate tasks, improve customer experiences, and empower finance teams to focus on higher-value activities. On Monday (Sept. 18), Bank of America announced that it is giving...

30% of Consumers Swap Instant for Slower Payments to Avoid Fees
Faster Payments // August 19, 2023

Buoyed by growing consumer preference for faster payments, instant disbursements have gained popularity in recent years. The recent launch of the FedNow instant payments system has further underscoring that demand.  In the “Disbursements Satisfaction Report 2023: Instant Payouts Reach an Inflection Point” report, PYMNTS provides...

Interviews & Exclusives
30% of Consumers Swap Instant for Slower Payments to Avoid Fees

August 19, 2023
Buoyed by growing consumer preference for faster payments, instant disbursements have gained popularity in recent years. The recent launch of the FedNow instant payments system has further underscoring that demand.  In the “Disbursements Satisfaction Report 2023: Instant Payouts Reach an Inflection Point” report, PYMNTS provides an overview of the disbursements landscape in the United States […]