Alternately mind-numbing and infuriating, call center experiences are getting a refresh, bringing a more human touch to bear even though more automation is involved than ever. Rebranding as “contact centers” given the negative associations with “call centers,” the customer service segment is embracing artificial intelligence...
PSCU, the credit union service organization (CUSO), announced on Monday (Feb. 24) that it is finishing up a proof of concept (POC) with CULedger and Baxter Credit Union (BCU) for a blockchain-based decentralized identification platform. CULedger’s MemberPass solution is a blockchain-based system that facilitates frictionless...
February 24, 2020
PSCU, the credit union service organization (CUSO), announced on Monday (Feb. 24) that it is finishing up a proof of concept (POC) with CULedger and Baxter Credit Union (BCU) for a blockchain-based decentralized identification platform. CULedger’s MemberPass solution is a blockchain-based system that facilitates frictionless identity verification. “Through PSCU’s partnership with CULedger, we have an […]
