Convenience news and trends

Ahold Delhaize USA Exec Says Digital Convenience Can Mean Fewer Loyal Shoppers
Retail // August 13, 2024

As consumers, especially younger generations, grow accustomed to having their needs met at a rapid pace, Ahold Delhaize USA is seeing shoppers be less loyal to specific brands. In an interview with PYMNTS, Bobby Watts, SVP executive lead at the grocery giant’s AD Retail Media...

Convenience Drives Non-Cash Users to Pay With Card
Payment Methods // April 19, 2024

For consumers no longer carrying wallets full of cash, ease and convenience are top of mind, PYMNTS Intelligence reveals. By the Numbers The June 2023 PYMNTS Intelligence study “Consumer Inflation Sentiment Report: Consumers, Cash and the Inflationary Economy” drew from a survey of more than 2,100 U.S....

The Automat Is Back, Thanks to the Rise of Self-Service (Again) 
Automated Retail // February 03, 2024

Self-service technology is bringing us full-circle — the automat seems to be making a comeback around the world.  The automat, which readers may know only from its appearance in mid-century period series such as “The Marvelous Mrs. Maisel” and “Mad Men,” offered a speedy, convenient restaurant...

Nearly 3 in 4 Shoppers Rely on Installment Plans to Control Holiday Spending
Consumer Finance // October 10, 2023

Accounting for nearly 20% of annual retail sales, the holiday season, which spans November and December, is a critical period for both merchants and consumers.  For consumers, installment plans, including buy now, pay later (BNPL) options and installment plans offered by credit cards and store-branded...

Interviews & Exclusives
Ahold Delhaize USA Exec Says Digital Convenience Can Mean Fewer Loyal Shoppers

August 13, 2024
As consumers, especially younger generations, grow accustomed to having their needs met at a rapid pace, Ahold Delhaize USA is seeing shoppers be less loyal to specific brands. In an interview with PYMNTS, Bobby Watts, SVP executive lead at the grocery giant’s AD Retail Media arm, spoke to how both the current economic climate and […]

37% of Consumers Say Cost a Factor in Buying Ready-to-Eat Meals Over Takeout

September 07, 2023
With the advent of remote work, limited time and the increasing demand for convenience, ready-to-eat meals have experienced a surge in popularity among consumers.  Cost, too, was a key driving...

College Students Want More From The Dining Hall Than Food

September 01, 2023
As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores. ...

To Compete With eCommerce, Physical Stores Need to Act More Like Online Retailers

January 12, 2023
For retailers facing stiff competition from online foes, innovation has become mandatory. Fresher standards for online shopping that emphasize efficiency, convenience and payment choice have emerged, raising consumers’ expectations at...

Quick Reads
Convenience Drives Growing Adoption of Mobile Shopping

November 29, 2024
Mobile shopping is reportedly gaining ground during this year’s holiday shopping season. The growth is being driven by the convenience provided by refinements retailers have made to the mobile shopping experience, Reuters reported Friday (Nov. 29). While consumers used to browse on their mobile phones but go to a desktop computer to make their purchases, that has changed, […]

Nearly 3 in 4 Shoppers Rely on Installment Plans to Control Holiday Spending

October 10, 2023
Accounting for nearly 20% of annual retail sales, the holiday season, which spans November and December, is a critical period for both merchants and consumers.  For consumers, installment plans, including...

Fleet Payments Firm AtoB Teams With Casey’s to Offer Fuel Discounts

November 16, 2022
With fuel costs still high, fleet payments platform AtoB has teamed with convenience retailer Casey’s to offer customers lower fuel costs when they use AtoB’s Visa fleet card. Beginning Wednesday...

Young Canadians Want Simple, Convenient Payments

May 13, 2019
A new study by Payments Canada shows that while Canadians are slowly moving away from cash, they still want options, especially the younger generation. People in Canada between the ages...