Conversocial news and trends

Conversocial Buys HipMob To Boost Online Customer Care Process

March 22, 2017
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Conversocial Buys HipMob To Boost Online Customer Care Process

March 22, 2017
Conversocial, the U.K.-headquartered social customer service platform, has acquired Silicon Valley startup HipMob, a web-based and in-app live chat platform. The integration of HipMob’s technology will allow Conversocial to serve customers who prefer web-based chat channels and in-app messaging on mobile devices. Conversocial’s customer care agents will be able to engage with clients across social, […]