Credentials Vaults news and trends

43% of Consumers Who Had Issues With Stored Credentials Are Highly Interested In Vaults
Payment Methods // April 17, 2023

The subscription economy is a major driver in the rise of payment credentials vaults, as are recurring payments writ large, and more consumers are interested in this form of storage. As we learned in the PYMNTS study “Consumer Interest in Credentials Vaults,” based on a...

45% of Consumers Trust Primary Banks to Keep Payments Credentials Secure
Security & Fraud // March 31, 2023

Storing payment credentials is a practice increasing by leaps and bounds from streaming services to food delivery, with PYMNTS research finding that 60% of consumers on average store payment credentials. The question is, whom do they truly trust with these credentials? Examining this in the...

Online Marketplaces or Banks? Consumers Torn on Trusted Keeper of Secure Payments Credentials
Consumer Payments // February 15, 2023

In recent years, friction in the payments process has remained despite attempts to make payments as seamless as possible. Most consumers would rather not reenter payment card information each time they make an online purchase or when they replace a lost or stolen card. Credentials...

Interviews & Exclusives
60% of Consumers Say They Trust PayPal More Than Their Bank With Stored Payment Credentials

July 21, 2023
When it comes to credentials vaults that aggregate payment information and store credentials securely, and updating payment information shared with merchants when consumers change payment methods or account numbers, whom consumers trust is a changeable matter. We analyzed this in the study “Payments and Credentials Vaults: The Trust Factor,” a PYMNTS and FIS collaboration, and found […]

43% of Consumers Who Had Issues With Stored Credentials Are Highly Interested In Vaults

April 17, 2023
The subscription economy is a major driver in the rise of payment credentials vaults, as are recurring payments writ large, and more consumers are interested in this form of storage....

45% of Consumers Trust Primary Banks to Keep Payments Credentials Secure

March 31, 2023
Storing payment credentials is a practice increasing by leaps and bounds from streaming services to food delivery, with PYMNTS research finding that 60% of consumers on average store payment credentials....